Lead - Afternoon Shift

GXO Logistics•Santa Clara, CA

About The Position

The Lead oversees an assigned warehouse team and area to help ensure operations run smoothly and provide exceptional service to customers. The role includes coordinating operational processes, maintaining inventory accuracy, ensuring orders are completed accurately and on time, and supporting warehouse management. The position is based on the afternoon shift, Tuesday through Saturday, from 3:00 p.m. to 11:30 p.m.

Requirements

At least 2 years of experience in a warehouse environment.
At least 1 year of SAP experience.
Experience with Warehouse Management Systems (WMS) and handheld scanners.
Ability to lift up to 50 lbs. frequently and more than 75 lbs. occasionally.
Ability to take a reach truck or cherry picker to a height of 23 feet or more.
Ability to tolerate hot or cold warehouse environments.

Nice To Haves

High school diploma or equivalent.
Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.
At least 1 year of experience as a supervisor.
Ability to work in a fast-paced environment.
Skills in inventory control and cycle counting.

Responsibilities

Oversee operational processes to maintain correct inventory levels and ensure orders are completed accurately and on time.
Review workload and assign tasks to employees.
Train and coach warehouse employees, provide developmental opportunities, and recommend performance improvement actions as needed.
Use the warehouse management system correctly and maintain appropriate work documents.
Establish, maintain, and promote exceptional customer service.
Interpret and enforce company policies and safety procedures to ensure compliance.
Safely operate various equipment and tools.
Provide support and backup to warehouse management.
Track orders and investigate problems.
Catalog and track goods and supplies.
Maintain a clean environment in accordance with the 7S program.
Work safely to protect yourself and team members.