Lead WMS Administrator

Tessco, LLC•Hunt Valley, MD

3d•$90,000 - $125,000•Onsite

About The Position

This role owns the RFSmart WMS platform end-to-end within the NetSuite ERP environment. The Lead WMS Administrator is responsible for system configuration, data integrity, security/roles, integrations, and overall performance across all 7 locations. This position acts as the primary point of contact with the RFSmart support/implementation team and serves as the internal subject-matter expert for warehouse process design. This is an on-site position in Hunt Valley, MD.

Requirements

3+ years administering a WMS (RFSmart or comparable) in a multi-site environment
Working knowledge of NetSuite ERP (inventory, fulfillment, and item management modules)
Strong understanding of warehouse operations: receiving, putaway, picking, packing, shipping, cycle counting
Experience with RF/barcode scanning hardware and troubleshooting
Strong analytical and SQL/reporting skills (saved searches, NetSuite reporting, or similar)
Excellent cross-site communication and project management skills
Ability to travel to locations periodically (est. 15–25%)

Responsibilities

Configure and maintain RFSmart settings: item/SKU setup rules, bin/location structures, pick/pack/ship workflows, cycle count rules, and mobile RF screens
Own NetSuite–RFSmart integration health: monitor data sync, resolve integration errors, coordinate with NetSuite administrators on related ERP changes
Manage user roles, permissions, and security across all locations; conduct periodic access reviews
Design and standardize warehouse workflows across all 7 sites to ensure consistency while accommodating legitimate site-specific needs
Lead testing and validation of RFSmart/NetSuite updates, patches, and new releases before deployment
Serve as escalation point for issues Site WMS Coordinators cannot resolve
Manage the vendor relationship with RFSmart (support tickets, enhancement requests, contract/licensing)
Build and maintain reporting/dashboards on inventory accuracy, pick/pack productivity, and system exceptions
Own and maintain WMS documentation, SOPs, and training materials
Train and mentor the Backup Administrator and Site WMS Coordinators
Lead or support new-site onboarding and go-live activities