Lead WMS Administrator

Tessco•Hunt Valley, MD

3d•Onsite

About The Position

Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation, and more. It enhances the consumer experience for things like entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives. Building Our Wireless World, Together®. Tessco is seeking a Lead WMS Administrator to join the team. In this role, you will Owns the RFSmart WMS platform end-to-end within the NetSuite ERP environment. Responsible for system configuration, data integrity, security/roles, integrations, and overall performance across all 7 locations. Acts as the primary point of contact with the RFSmart support/implementation team and as the internal subject-matter expert for warehouse process design This is on-site in Hunt Valley, MD

Requirements

3+ years administering a WMS (RFSmart or comparable) in a multi-site environment
Working knowledge of NetSuite ERP (inventory, fulfillment, and item management modules)
Strong understanding of warehouse operations: receiving, putaway, picking, packing, shipping, cycle counting
Experience with RF/barcode scanning hardware and troubleshooting
Strong analytical and SQL/reporting skills (saved searches, NetSuite reporting, or similar)
Excellent cross-site communication and project management skills
Ability to travel to locations periodically (est. 15–25%)

Responsibilities

Configure and maintain RFSmart settings: item/SKU setup rules, bin/location structures, pick/pack/ship workflows, cycle count rules, and mobile RF screens
Own NetSuite–RFSmart integration health: monitor data sync, resolve integration errors, coordinate with NetSuite administrators on related ERP changes
Manage user roles, permissions, and security across all locations; conduct periodic access reviews
Design and standardize warehouse workflows across all 7 sites to ensure consistency while accommodating legitimate site-specific needs
Lead testing and validation of RFSmart/NetSuite updates, patches, and new releases before deployment
Serve as escalation point for issues Site WMS Coordinators cannot resolve
Manage the vendor relationship with RFSmart (support tickets, enhancement requests, contract/licensing)
Build and maintain reporting/dashboards on inventory accuracy, pick/pack productivity, and system exceptions
Own and maintain WMS documentation, SOPs, and training materials
Train and mentor the Backup Administrator and Site WMS Coordinators
Lead or support new-site onboarding and go-live activities