Specialist WMS System Administrator
About The Position
The Specialist WMS System Administrator is responsible for configuring, maintaining, and optimizing the WMS system to ensure efficient warehouse operations. This role supports system issue resolution, user assistance, data accuracy, system upgrades, and collaborates with operations teams to provide systematic support for warehouse processes. The role involves managing and monitoring Manhattan SCALE WMS, installing, configuring, testing, and maintaining SAP, WMS, WES, and other Warehouse S/W systems. It also includes developing clear and detailed business requirements and design specifications, analyzing WMS (Manhattan SCALE) and WES (Bastian Exacta), and working closely with stakeholders to understand business needs through User Stories. The position requires business process expertise in Warehouse Management, ensuring high levels of systems and infrastructure availability, and serving as the first point of contact for technical assistance. Remote troubleshooting and determining the best solution based on customer-provided details are key. Willingness to travel to warehouse and distribution center locations is necessary for system operations, project implementations, testing, and user support. Bilingual proficiency in Korean and English is required.
Requirements
- Bachelor’s Degree in relevant Computer Science and SCM – Required
- 3-5 years WMS System Maintenance Experience – Required
- Experience with WMS(Manhattan)/Automation(Bastian) System
- Warehouse Application System Operation knowledge
- Excellent communication and interpersonal skills
- Strategic thinking and execution skills
- Highly detail-oriented and organized
- Bilingual (Korean, English) – Proficient / Fluent
Nice To Haves
- Distribution Center industry background preferred
- SAP ABAP (Advanced Business Application Programming)
- SAP ERP Operations
- SAP Sales and Distribution (SD)
Responsibilities
- Managing and monitoring Manhattan SCALE WMS
- Installing, configuring, testing and maintaining SAP, WMS, WES, and other Warehouse S/W systems
- Developing clear and detailed business requirements and design specifications that can be understood by other delivery teams and business partners
- Analyzing WMS(Manhattan SCALE), WES (Bastian Exacta)
- Working closely and lead discussions with stakeholders to elicit information to understand true business needs as User Stories
- Exhibiting business process expertise in Warehouse Management
- Ensuring the highest levels of systems and infrastructure availability
- Serving as the first point of contact for employees seeking technical assistance
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Determining the best solution based on the issue and details provided by customer
- Willingness to travel to warehouse and distribution center locations as needed to support system operations, project implementations, testing, and user support
Benefits
- Premium Medical Insurance Coverage
- 401(k) Savings Plan
- Paid Time Off (PTO) based on seniority
- Paid Holidays
- Annual Bonus Plan
- Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
- Summer Fridays
- Complimentary Gourmet Breakfast, Lunch, and Dinner
- Relocation Support for New Hires
- Work Anniversary Recognitions
- Congratulatory & Condolence Gifts
- Employee Referral Bonus Program
- License/Certification Reimbursements
- Corporate Employee Discounts
- Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card
- Commuter Support (Shuttle Bus Program and EZPass Support)
- Vehicle Perks
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
