Lead Warehouse Associate

MyHR Partner • Langhorne, PA

5d • Onsite

About The Position

Fortress Power is seeking a hands-on Lead Warehouse Associate to own daily warehouse operations at its Langhorne, Pennsylvania headquarters and Puerto Rico warehouse, and manage third-party logistics warehouse partners in California and Miami. The role oversees receiving, shipping, inventory accuracy, and service performance across a multi-site network. It works with Logistics and supply planning to position inventory where demand exists and ensure each location has complete systems available to sell.

The role manages receiving and inventory processes, including container and LTL deliveries of heavy battery cabinets and energy storage systems, system updates, cycle counts, discrepancy investigations, and support for monthly inventory reconciliation with Finance. It also oversees outbound shipping for residential, service and RMA replacement, distributor, and commercial and industrial project orders; freight booking and delivery requirements; item-level pick-and-pack processes; and lithium battery hazmat shipping compliance.

The Lead Warehouse Associate maintains accurate warehouse data in QuickBooks Enterprise and Acumatica, prepares weekly warehouse scorecards in Excel, and develops and maintains SOPs across sites. The role identifies process and cost improvements, maintains clean and OSHA-compliant facilities, operates and maintains forklifts and material-handling equipment, and trains, schedules, and directs warehouse staff and temporary labor as needed. Occasional travel to other company sites and partner warehouses is required. The role is on-site in Langhorne, PA, full-time, and pays $25–$30 per hour.

Requirements

• At least 5 years of warehouse or distribution experience, including at least 2 years supervising a warehouse or running a shipping and receiving operation.
• Experience managing multiple locations or third-party logistics partners.
• Self-starter who takes ownership, sets priorities independently, and follows problems through to resolution.
• Strong inventory control experience, including cycle counting, discrepancy resolution, and month-end reconciliation.
• Strong Excel skills, including sorting, filtering, lookups, pivot tables, and basic reporting.
• ERP or WMS experience and ability to learn new systems quickly.
• Experience booking LTL/FTL freight and working with carriers.
• Forklift certification required.
• Working knowledge of electric forklift maintenance.
• Ability to lift 50 pounds and work on the warehouse floor.
• Clear communication skills and ability to hold vendors and partners accountable and work with Finance, Sales, Service, and Engineering.
• Ability to travel occasionally to other Fortress sites and partner warehouses.

Nice To Haves

• QuickBooks Enterprise or Acumatica experience preferred.
• Lithium battery experience is a plus.
• DOT hazmat certification, or willingness to obtain certification within 90 days.

Responsibilities

• Own daily operations at the Langhorne and Puerto Rico warehouses and manage third-party logistics partners in California and Miami against service expectations.
• Hold warehouse sites accountable for receiving accuracy, on-time shipping, inventory accuracy, and timely resolution of exceptions; escalate partner performance issues.
• Coordinate with Logistics and supply planning to position stock according to demand and ensure locations have complete systems available to sell.
• Manage receiving at each site, including staging deliveries, matching items to packing slips and purchase orders, and recording receipts in the system the same day.
• Plan and manage container and LTL receiving, including unloading heavy battery cabinets and energy storage systems.
• Maintain inventory accuracy across locations through cycle counts, discrepancy investigations, and support for monthly inventory reconciliation with Finance.
• Manage outbound shipping for residential orders, service and RMA replacements, distributor orders, and commercial and industrial project deliveries.
• Book freight and plan delivery requirements, including liftgates, heavy-lift equipment, site access, and last-mile coordination.
• Develop item-level pick-and-pack shipping processes, including bin locations, pick lists, packing standards, and labeling.
• Ensure lithium battery hazmat shipping compliance for every shipment leaving company sites.
• Maintain accurate inventory locations, receipts, and shipments in QuickBooks Enterprise and Acumatica.
• Produce a weekly Excel warehouse scorecard covering inventory accuracy, on-time shipping, receiving backlog, open exceptions, and partner performance.
• Write and maintain warehouse SOPs for receiving, put-away, picking, returns and quarantine, and hazmat processes.
• Identify and address causes of errors, excess handling, and freight costs, and propose improvements proactively.
• Keep each site clean, organized, and OSHA compliant.
• Operate forklifts and material-handling equipment and oversee their maintenance, including electric forklifts.
• Train, schedule, and direct warehouse staff and temporary labor as volume requires.
• Travel occasionally to other Fortress sites and partner warehouses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed