Lead Warehouse Associate
About The Position
Leads daily warehouse activities across multiple customer accounts in a third-party logistics environment. Coordinates workflow and guides warehouse associates to support accurate inventory management, efficient order fulfillment, service quality, and safe operations. The role includes coordinating receiving, put-away, replenishment, picking, packing, staging, loading, and shipping; prioritizing work based on operational needs; maintaining inventory accuracy; and supporting associate training and performance. The position may involve varying schedules, including nights, weekends, and holidays, depending on operational demands.
Requirements
- Must be at least 18 years of age.
- High school diploma or GED.
- Authorized to work in the United States.
Nice To Haves
- 4+ years of warehouse, distribution, fulfillment, or logistics experience in a lead or supervisory capacity.
- Third-party logistics or multi-client warehouse experience.
- Working knowledge of Warehouse Management Systems (WMS).
- Experience operating forklifts, reach trucks, pallet jacks, or other material-handling equipment.
Responsibilities
- Coordinate receiving, put-away, replenishment, picking, packing, staging, loading, and shipping across multiple customer accounts.
- Prioritize warehouse workflow based on order volume, inbound appointments, outbound schedules, labor availability, carrier requirements, and customer service commitments.
- Ensure customer inventory is properly identified, segregated, stored, and handled according to client-specific procedures and operating requirements.
- Verify freight quantities, product information, pallet condition, labels, documentation, and shipment details for accuracy.
- Maintain inventory integrity through accurate warehouse management system transactions, cycle counts, discrepancy research, and adjustment documentation.
- Guide warehouse associates through work assignments, training, coaching, and support while monitoring productivity, quality, and service performance.
- Promote safe and efficient warehouse operations through procedural compliance, equipment inspections, issue escalation, and continuous improvement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
