Lead Veterinary Technician
About The Position
Fox Creek Veterinary Hospital at Wildwood is hiring a full-time Lead Veterinary Technician to provide skilled patient care and exceptional client service. The role calls for experience in animal care, client communication, and veterinary procedures, along with a passion for improving the lives of pets and their owners. The Lead Veterinary Technician manages technician and doctor workflow, helps maintain scheduling, and trains the technician team to meet the hospital’s standards of care and customer service. The role may also assume Manager on Duty responsibilities as needed. The hospital operates seven days a week from 8:00 AM to 8:00 PM. Candidates must have open availability, including evenings, overnight shifts, weekends, and holidays. Shift differentials are offered for eligible overnight and weekend hours. The position offers a salary of $28.00–$34.00 per hour, determined by skills, experience, and qualifications, and a $5,000 sign-on bonus. Fox Creek Veterinary Hospital was founded in October 2000 with a mission to provide excellent care using up-to-date facilities and equipment. The team emphasizes continuing education and compassionate care. The practice is AAHA-accredited and treats canine, feline, equine, and pocket pets.
Requirements
- At least 3 years of experience as a veterinary technician.
- At least 1 year of experience in a leadership or supervisory role.
- Strong understanding of veterinary medical protocols, patient care, and hospital operations.
- Open availability, including evenings, overnight shifts, weekends, and holidays.
- Reliability and a team-oriented attitude.
Nice To Haves
- Experience using veterinary management software such as SmartFlow and Cornerstone is highly preferred.
- Experience in animal care, client communication, and veterinary procedures.
Responsibilities
- Manage technician and doctor workflow using Smart Flow and keep the Cornerstone schedule accurate and aligned with the hospital’s actual daily workflow.
- Manage the team’s use of Smart Flow and ensure it is used effectively.
- Coordinate with the lead receptionist to ensure appropriate scheduling.
- Complete lead self-evaluations and present them to the Practice Manager monthly.
- Train technicians to meet Fox Creek’s standards of care and customer service, including knowledge of medical protocols, equipment use, and patient care procedures.
- Keep onboarding and phase training up to date.
- Ensure the team consistently meets Fox Creek’s standards in medical protocols, customer service, and patient management.
- Assume the Manager on Duty role as needed, including on weekends and after hours.
Benefits
- $5,000 sign-on bonus.
- Medical, dental, and vision insurance.
- Paid time off.
- 401(k) plan for full-time employees.
- Professional development opportunities.
- Employee pet discount.
- Shift differentials for eligible overnight and weekend hours.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
