Lead Veterinary Technician

Veterinary Practice Partners • Wildwood, MO

3d • Onsite

About The Position

Fox Creek Veterinary Hospital at Wildwood is hiring a full-time Lead Veterinary Technician to provide skilled care to patients and exceptional service to clients. The role supports the hospital’s standards of medical care, customer service, and patient management while coordinating technician and doctor workflows. The Lead Veterinary Technician also trains and supports the technician team, keeps onboarding and phase training current, and may assume the Manager on Duty role as needed, including weekends and after-hours.

The hospital operates seven days a week from 8:00 AM to 8:00 PM. Candidates must have open availability, including evenings, overnight shifts, weekends, and holidays. Eligible overnight and weekend hours receive shift differentials. The hourly salary is $28.00–$34.00, based on skills, experience, and qualifications, and the position offers a $5,000 sign-on bonus.

Requirements

• At least 3 years of experience as a veterinary technician.
• At least 1 year of experience in a leadership or supervisory role.
• Strong understanding of veterinary medical protocols, patient care, and hospital operations.
• Open availability, including evenings, overnight shifts, weekends, and holidays.
• Reliability and a team-oriented attitude.

Nice To Haves

• Experience using veterinary management software, such as SmartFlow and Cornerstone.

Responsibilities

• Manage technician and doctor workflow using Smart Flow and keep the Cornerstone schedule accurate and up to date to reflect the hospital’s actual workflow.
• Manage the team’s use of Smart Flow and ensure it is used effectively.
• Work with the lead receptionist to ensure appropriate scheduling.
• Complete lead self-evaluations and present them to the Practice Manager monthly.
• Train technicians to meet Fox Creek’s standards of care and customer service, including knowledge of medical protocols, equipment use, and patient care procedures.
• Ensure onboarding and phase training are kept up to date.
• Ensure the team consistently meets Fox Creek’s standards for medical protocols, customer service, and patient management.
• Assume the Manager on Duty role as needed, including weekends and after-hours.

Benefits

• $5,000 sign-on bonus.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off.
• 401(k) plan for full-time employees.
• Professional development opportunities.
• Employee pet discount.
• Shift differentials for eligible overnight and weekend hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed