Lead Veterinary Technician

Wildwood • Wildwood, MO

3d • Onsite

About The Position

Fox Creek Veterinary Hospital at Wildwood is hiring a full-time Lead Veterinary Technician to provide skilled care to patients and exceptional service to clients. The role supports veterinary staff, maintains hospital workflow and scheduling systems, and helps ensure consistent standards for medical care, customer service, and patient management. The hospital operates seven days a week from 8:00 AM to 8:00 PM. Candidates must have open availability, including evenings, overnight shifts, weekends, and holidays. Reliability and a team-oriented attitude are essential. Eligible overnight and weekend hours receive shift differentials.

Fox Creek Veterinary Hospital was founded in October 2000 with a mission to provide excellent care using up-to-date facilities and equipment. The team is dedicated to continuing education and compassionate care. The practice is AAHA-accredited and treats canine, feline, equine, and pocket-pet patients.

Requirements

• At least 3 years of experience as a veterinary technician.
• At least 1 year of experience in a leadership or supervisory role.
• Strong understanding of veterinary medical protocols, patient care, and hospital operations.
• Open availability, including evenings, overnight shifts, weekends, and holidays.
• Reliability and a team-oriented attitude.

Nice To Haves

• Experience using veterinary management software such as SmartFlow and Cornerstone.

Responsibilities

• Manage technician and doctor workflow using Smart Flow and ensure the Cornerstone schedule accurately reflects the day's hospital workflow.
• Manage the team's use of Smart Flow and ensure it is used effectively.
• Work with the lead receptionist to ensure appropriate scheduling.
• Complete lead self-evaluations and present them to the Practice Manager monthly.
• Train technicians to meet Fox Creek's standards of care and customer service, including knowledge of medical protocols, equipment use, and patient care procedures.
• Ensure onboarding and phase training remain up to date.
• Ensure the team consistently meets Fox Creek's standards for medical protocols, customer service, and patient management.
• Assume the Manager on Duty role as needed, including weekends and after-hours.

Benefits

• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off.
• 401(k) plan for full-time employees.
• Professional development opportunities.
• Employee pet discount.
• $5,000 sign-on bonus.
• Shift differentials for eligible overnight and weekend hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed