Lead Veterinary Technician
About The Position
Fox Creek Veterinary Hospital at Kirkwood is hiring a full-time Lead Veterinary Technician to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners. At Fox Creek Veterinary Hospital – Kirkwood, we’re proud to offer compassionate, personalized care in a modern and welcoming environment. As a trusted member of the community, our hospital is dedicated to building lasting relationships with both pets and their families. We provide a full range of services, from wellness care and diagnostics to surgery and dentistry, all delivered by a knowledgeable and caring team. Our hospital is equipped with advanced technology to ensure the highest standard of care, and we prioritize client education to support pet health at every stage of life. We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.
Requirements
- Minimum of 3 years of experience as a veterinary technician, with at least 1 year in a leadership or supervisory role.
- Strong understanding of veterinary medical protocols, patient care, and hospital operations.
- Candidates must have open availability, including evenings, weekends, and some holidays.
- Reliability and a positive, team-oriented attitude are essential
Nice To Haves
- Experience using veterinary management software (e.g., SmartFlow, Cornerstone) is highly preferred.
Responsibilities
- Manage technician and doctor workflow using Smart Flow and ensure the Cornerstone schedule is accurate and up to date, reflecting the actual hospital workflow of the day.
- Manage the use of Smart Flow with the team and ensure they are using it effectively.
- Work with lead receptionist to ensure appropriate scheduling
- Perform lead self-evaluations and ensure they are presented to the Practice Manager (PM) monthly.
- Train all technicians to meet the standards of care and customer service set by Fox Creek, ensuring consistent knowledge of medical protocols, equipment use, and patient care procedures.
- Ensure that all onboarding and phase training is kept up to date.
- Ensure that the team is consistently meeting Fox Creek’s standards of care in all areas, including medical protocols, customer service, and patient management.
- Assume the Manager on Duty role as needed, including weekends and after-hours.
Benefits
- medical, dental, and vision insurance
- Paid time off
- a 401(k) plan for full-time employees
- Professional development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
