Lead/Supervisor Veterinary Technician

Community Veterinary Partners•Union, NJ

3d•Onsite

About The Position

Westfield Veterinary Group is hiring an experienced Lead Veterinary Technician / Outpatient Supervisor in Union, New Jersey. In this leadership role, the technician oversees daily outpatient workflow, coordinates patient care, and guides and trains veterinary technicians and assistants. The position combines hands-on clinical work supporting veterinarians with responsibilities for team development, efficient hospital operations, and a collaborative, positive work environment. The role supports appointments, examinations, procedures, treatments, diagnostics, and patient nursing care. The Lead Veterinary Technician also helps maintain accurate documentation, patient safety standards, infection control practices, and hospital protocols while supporting a positive client experience. This is a full-time position of approximately 36–40 hours per week, with a daytime outpatient schedule and shifts based on hospital operating hours and staffing needs. Rotating Saturdays may be required. Starting pay is $27 per hour, based on experience and credentials.

Requirements

At least 3 years of veterinary technician experience.
Strong outpatient, treatment, and patient-care skills.
Experience training, mentoring, or supporting the development of other team members.
Excellent organizational, communication, and problem-solving skills.
Ability to prioritize tasks and remain calm in a fast-paced veterinary environment.
Team-oriented mindset and ability to provide direction and constructive feedback.
Commitment to patient safety, compassionate care, and high-quality veterinary medicine.

Nice To Haves

Previous leadership, supervisory, or lead technician experience.
Veterinary technician credentialing (CVT, LVT, or RVT).

Responsibilities

Oversee daily outpatient workflow to keep appointments, treatments, and patient care running smoothly.
Coordinate technician and assistant assignments based on patient needs and hospital priorities.
Train, coach, and mentor veterinary technicians and assistants; support onboarding and development of clinical skills.
Monitor workflow, identify areas for improvement, and help maintain efficient hospital operations.
Communicate with veterinarians, hospital leadership, and team members about patient care needs and workflow challenges.
Promote teamwork, accountability, and adherence to hospital protocols.
Help ensure medical records, patient documentation, and treatment plans are completed accurately.
Assist veterinarians during examinations, outpatient procedures, and treatments.
Obtain patient histories, record vital signs, and prepare patients for examinations.
Collect laboratory samples and perform in-house diagnostics.
Place and maintain intravenous catheters and administer medications under veterinary supervision.
Perform radiographs and other diagnostic procedures as needed.
Provide nursing care and monitor patients before, during, and after treatments.
Educate clients on medications, follow-up care, preventive health, and treatment instructions.
Maintain accurate medical records and promptly communicate changes in patient condition.
Keep treatment and examination areas clean, organized, and well stocked.
Lead by example through technical skills, professionalism, and compassionate patient care.
Help team members prioritize tasks and manage a busy outpatient caseload.
Reinforce patient safety standards, infection control practices, and hospital protocols.
Support a positive client experience through clear communication and excellent service.
Collaborate with the medical team to identify opportunities to improve patient care and daily operations.