Lead UX Designer

ADP•New York, NY

About The Position

ADP is hiring a Lead UX Designer for Lyric’s Talent Management Suite. This individual contributor design leader will shape the design direction and end-to-end UX strategy for Talent and Performance experiences, including AI-powered capabilities, and help build useful, scalable products for everyday workers. The role combines strategic leadership with hands-on design execution and focuses on creating intuitive, high-quality experiences that affect millions of end users. The Lead UX Designer partners with product and engineering teams from discovery through release, using customer research, content strategy, and data to identify opportunities and influence product direction. The role also mentors designers, leads design practices and standards, and applies design systems and systems thinking to complex workflows. Lyric is ADP’s next-generation, AI-powered platform for personalized employee performance and career experiences.

Requirements

  • Bachelor’s degree or equivalent.
  • At least 7 years of experience in UX design, including product, interaction, visual, or service design.
  • At least 2 years in a lead, principal, or managerial capacity.
  • Demonstrated ability to lead design vision and execution across large, complex products or platforms.
  • Strong expertise with Figma and other modern design, prototyping, and AI tools.
  • Working knowledge of front-end frameworks, including HTML5, CSS3, and JavaScript.
  • Proven ability to mentor designers, influence senior stakeholders, and drive measurable impact through design.
  • Comfort working on next-generation products with innovative technology stacks and complex user ecosystems.

Nice To Haves

  • Familiarity with Talent platforms, HR technology, or decision-support tools.
  • Experience with conversational UI or natural language interfaces.
  • Background in behavioral design or decision science.

Responsibilities

  • Own the vision and end-to-end UX strategy for Talent and Performance experiences within Lyric, including AI-powered capabilities.
  • Partner with product and engineering to define problems, shape solutions, align priorities, and guide execution from concept through release.
  • Use user research, content strategy, and data-driven insights to uncover opportunities and influence product direction.
  • Mentor designers and foster a culture of craft and systems thinking.
  • Help scale design through standards, processes, and design systems.
  • Balance strategic leadership with hands-on design by creating experiences, prototypes, and patterns.
  • Explore emerging technologies and raise the quality of product design.
  • Influence product direction, lead design critiques, and partner with senior stakeholders.

Benefits

  • ADP’s Philanthropic Foundation supports associates in times of need.
  • Opportunity to give back to the community.
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