Lead UX Designer

ADP • New York, NY

2d • Hybrid

About The Position

ADP is hiring a Lead UX Designer to guide design for Lyric’s Talent Management Suite. This individual contributor design leader will shape design direction, coach other designers, and help build tools that customers value. The role combines holistic, strategic thinking with hands-on execution across user experience design, design systems, and service design, with a focus on creating thoughtful, scalable experiences for complex workflows.

The Lead UX Designer will own the vision and end-to-end UX strategy for Talent and Performance experiences within Lyric, including AI-powered capabilities that simplify complex decisions. Working closely with product and engineering, the designer will define problems, shape solutions, align priorities, and guide work from concept through release. The role uses user research, content strategy, and data-driven insights to uncover opportunities and influence product direction.

The role also involves mentoring designers, leading design critiques, partnering with senior stakeholders, and strengthening design practices through standards, processes, and design systems. The designer will create experiences, prototypes, and patterns while exploring emerging technologies, and will be accountable for the quality and usability of products that affect millions of end users.

Lyric is ADP’s next-generation, AI-powered platform, designed to transform how users engage with performance and career. It aims to simplify complex decisions and deliver intuitive, intelligent, and personalized experiences across the employee experience.

Requirements

• Bachelor’s degree or equivalent.
• At least 7 years of experience in UX design, including product, interaction, visual, or service design.
• At least 2 years in a lead, principal, or managerial capacity.
• Demonstrated ability to lead design vision and execution across large, complex products or platforms.
• Strong expertise in Figma and other modern design, prototyping, and AI tools.
• Working knowledge of front-end frameworks, including HTML5, CSS3, and JavaScript.
• Proven track record of mentoring designers, influencing senior stakeholders, and driving measurable impact through design.
• Comfort working on next-generation products with innovative technology stacks and complex user ecosystems.
• Integrity, resilience, and creativity.

Nice To Haves

• Familiarity with Talent platforms, HR technology, or decision-support tools.
• Experience with conversational UI or natural language interfaces.
• Background in behavioral design or decision science.

Responsibilities

• Own the vision and end-to-end UX strategy for Talent and Performance experiences within Lyric, including AI-powered capabilities.
• Partner with product and engineering to define problems, shape solutions, align priorities, and guide execution from concept through release.
• Use user research, content strategy, and data-driven insights to uncover opportunities and influence product direction.
• Mentor designers and foster a culture of craft and systems thinking.
• Scale design through standards, processes, and design systems.
• Balance strategic leadership with hands-on design by creating experiences, prototypes, and patterns.
• Explore emerging technologies and help raise the quality bar for design.
• Lead design critiques and partner with senior stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior