Lead Underwriting Analyst - Political Risk, Credit, and Surety

MSIG USA•Alexandria, VA

2d•$100,000 - $125,000

About The Position

The Lead Underwriting Analyst supports MSIG USA’s Political Risk & Credit business and directly manages the Underwriting Analyst team. The role establishes workload priorities, oversees submission intake and account servicing, and ensures accurate and timely execution throughout the policy lifecycle. The Lead Underwriting Analyst partners closely with underwriters to resolve complex operational issues, improve processes and service levels, and support business growth. The position oversees submission processing and account servicing, including endorsements, premium adjustments, invoicing, and late-premium follow-up. It leads, coaches, and develops analysts; manages workflows and turnaround times; and provides direction when established procedures do not fully address a situation. The role also identifies and implements improvements to workflows, procedures, tools, and controls, promotes consistent underwriting documentation and escalation practices, and supports system enhancements and operational changes.

Requirements

Five or more years of relevant underwriting support, underwriting operations, credit, insurance operations, or related experience preferred.
Two or more years of direct people-management experience, including setting priorities, assigning work, coaching, and developing employees, preferred.
Experience managing high-volume, deadline-driven work and resolving complex or non-standard operational issues.
Strong understanding of underwriting and policy lifecycle activities, with demonstrated ability to improve workflows and processes.
Strong people leadership, coaching, and workload-management skills.
Strong judgment and problem-solving skills, with the ability to operate effectively in an evolving environment.
Excellent organization and prioritization skills, with the ability to manage competing demands.
Strong ownership, initiative, and accountability.
Strong service orientation and ability to partner effectively with underwriters, brokers, and cross-functional stakeholders.
Effective written and verbal communication skills.

Nice To Haves

Bachelor’s degree preferred.
Experience with Political Risk or Trade Credit strongly preferred; relevant Surety or closely related credit-product experience may be considered.

Responsibilities

Oversee intake, clearing, assignment, and processing of submissions to ensure timely and accurate underwriting support.
Ensure submissions and policy information are complete, accurate, and appropriately prepared for underwriting review.
Oversee account servicing throughout the policy lifecycle, including endorsements, premium adjustments, invoicing, and late-premium follow-up.
Troubleshoot complex or non-standard account and operational issues, escalating material matters appropriately.
Partner with underwriters to manage operational needs and meet service expectations.
Directly manage, coach, and develop the Underwriting Analyst team.
Establish priorities, assign and balance workloads, monitor progress, and hold team members accountable for timely and accurate execution.
Manage workflow and turnaround times across high volumes of inquiries and servicing activities, identify bottlenecks, and drive issues to resolution.
Provide ongoing feedback, training, and development to strengthen individual and team capability.
Provide direction when established procedures do not fully address a situation.
Identify and implement practical improvements to workflows, procedures, tools, and controls.
Promote consistent application of underwriting guidelines, documentation standards, and escalation protocols.
Identify recurring errors, service delays, and operational challenges, and work with stakeholders to resolve root causes.
Support system enhancements and operational changes as the business evolves.