Lead Underwriting Analyst - Political Risk & Credit

MSIG Holdings•New York City, VA

About The Position

The Lead Underwriting Analyst supports MSIG USA’s Political Risk & Credit business and directly manages the Underwriting Analyst team. The role sets workload priorities, oversees submission intake and account servicing, and ensures accurate, timely execution throughout the policy lifecycle. Working closely with underwriters, the Lead Underwriting Analyst resolves complex operational issues, improves processes and service levels, and supports business growth. The role oversees submission intake, clearing, assignment, processing, and preparation for underwriting review. It also manages account servicing activities such as endorsements, premium adjustments, invoicing, and late-premium follow-up. The Lead Underwriting Analyst coaches and develops team members, manages workloads and turnaround times, addresses operational challenges, and promotes consistent procedures and controls. The position identifies process improvements, supports system enhancements, and works with stakeholders to resolve recurring errors and delays.

Requirements

5+ years of relevant underwriting support, underwriting operations, credit, insurance operations, or related experience preferred.
2+ years of direct people-management experience, including setting priorities, assigning work, coaching, and developing employees, preferred.
Experience managing high-volume, deadline-driven work and resolving complex or non-standard operational issues.
Strong understanding of underwriting and policy lifecycle activities, with demonstrated ability to improve workflows and processes.
Strong people leadership, coaching, and workload-management skills.
Strong judgment, problem-solving skills, and ability to operate effectively in an evolving environment.
Excellent organization and prioritization skills, with the ability to manage competing demands.
Strong ownership, initiative, and accountability.
Strong service orientation and ability to partner effectively with underwriters, brokers, and cross-functional stakeholders.
Effective written and verbal communication skills.

Nice To Haves

Bachelor's degree preferred.
Experience with Political Risk or Trade Credit strongly preferred; relevant Surety or closely related credit-product experience may be considered.

Responsibilities

Oversee intake, clearing, assignment, and processing of submissions to provide timely and accurate underwriting support.
Ensure submissions and policy information are complete, accurate, and appropriately prepared for underwriting review.
Oversee account servicing throughout the policy lifecycle, including endorsements, premium adjustments, invoicing, and late-premium follow-up.
Troubleshoot complex or non-standard account and operational issues and escalate material matters appropriately.
Partner with underwriters to manage operational needs effectively and meet service expectations.
Directly manage, coach, and develop the Underwriting Analyst team.
Establish priorities, assign and balance workloads, monitor progress, and hold team members accountable for timely and accurate execution.
Manage workflow and turnaround times across a high volume of inquiries and servicing activities, identifying bottlenecks and driving issues to resolution.
Provide ongoing feedback, training, and development to strengthen individual and team capability.
Use sound judgment and provide direction when established procedures do not fully address a situation.
Identify and implement practical improvements to workflows, procedures, tools, and controls.
Promote consistent application of underwriting guidelines, documentation standards, and escalation protocols.
Identify recurring errors, service delays, and operational challenges and work with stakeholders to resolve root causes.
Support system enhancements and operational changes as the business evolves.