Specialist III - Lead Teller-(Damascus Branch)

Atlantic Union Bank Careers•Damascus, MD

16h•Onsite

About The Position

Branch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. The Teller role conducts all credit and debit transactions in compliance with established bank policies and procedures. Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record. May process night deposits and ATM transactions. Delivers excellent service to all bank customers. May refer customers to other bank staff for product sales or problem resolution. Other duties as assigned. This role requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. Responsibilities typically include working under limited supervision for routine situations, providing assistance and training to lower level employees. Problems typically are not routine and require analysis to understand.

Requirements

Requires broad knowledge of operational procedures and tools obtained through extensive work experience
May require vocational or technical training
Must be able to stand for extended periods of time
Must be able to lift objects up to 30lbs
Requires 5+ years relevant experience

Responsibilities

Managing day-to-day branch service operations
Supporting client transactions
Ensuring accurate and timely execution of all frontline banking activities
Coaching and supporting branch teams to meet performance expectations
Implementing process improvements that strengthen service delivery
Monitoring operational controls to reduce risk and maintain compliance
Conducts all credit and debit transactions in compliance with established bank policies and procedures.
Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record.
May process night deposits and ATM transactions.
Delivers excellent service to all bank customers.
May refer customers to other bank staff for product sales or problem resolution.
Other duties as assigned.
Working under limited supervision for routine situations.
Providing assistance and training to lower level employees.