Lead Technical Program Manager
About The Position
As a Lead Technical Program Manager in Consumer and Community Banking, you will drive the successful delivery of complex technology projects and programs that support business goals across the firm. You will apply technical knowledge to develop solutions while managing resources, budgets, and teams. The role requires analytical reasoning and adaptability to navigate ambiguity and change, align technology initiatives with business goals, and build productive stakeholder relationships. As a subject matter expert, you will contribute to operational plans and risk management strategies and help ensure high-quality service delivery. The role includes using enterprise-authorized AI capabilities to support program planning, risk synthesis, governance, and reporting. AI-assisted outputs must be validated, handled according to data-sensitivity requirements, and reviewed by a human in alignment with delivery standards.
Requirements
- At least 5 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
- Experience using enterprise-authorized AI capabilities in the work environment to support program management workflows, with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalate when uncertain, and follow data-handling expectations.
- Advanced stakeholder-management expertise, including establishing productive working relationships and influencing decisions across cross-functional teams and clients.
- Proven ability to manage resources, budgets, and high-performing teams in a fast-paced, agile environment.
- Proficiency in analytical reasoning and problem-solving to break down business, technical, or operational objectives into manageable tasks and activities.
Nice To Haves
- PMP Certification
- Experience managing technology projects
Responsibilities
- Develop and execute project plans that incorporate technical requirements, resource allocation, and timelines to deliver technology solutions on time.
- Use enterprise-authorized AI capabilities to accelerate program planning and risk synthesis, validating outputs and handling data according to sensitivity requirements.
- Identify and mitigate risks, address potential roadblocks, and implement contingency plans to maintain project and program momentum.
- Collaborate with engineering, product, business stakeholders, and other cross-functional teams to define scope, objectives, and deliverables aligned with business goals.
- Assess program performance using analytical reasoning, identify areas for improvement, and implement data-driven optimizations.
- Champion agile delivery practices and continuous improvement, fostering learning and innovation within the team.
- Promote reuse-first, AI-assisted practices for program governance and reporting, with human review and alignment to delivery standards.
Benefits
- Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation.
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Reasonable accommodations for religious practices and beliefs, and mental health or physical disability needs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
