Lead Technical Program Manager

JPMorganChase • Jersey City, NJ

3d

About The Position

As a Lead Technical Program Manager in Consumer and Community Banking, you will drive successful delivery of complex technology projects and programs that help achieve business goals across the firm. You will apply technical principles, practices, and theories to develop innovative solutions while managing resources, budgets, and high-performing teams. The role requires navigating ambiguity and change, aligning technology initiatives with business goals, and using communication and stakeholder-management skills to influence decisions and foster productive working relationships. As a subject matter expert, you will contribute to operational plans and risk-management strategies while ensuring high-quality, professional service delivery. The position also uses enterprise-authorized AI capabilities to support program planning, risk synthesis, governance, and reporting, with human validation and appropriate handling of sensitive data.

Requirements

• At least 5 years of experience, or equivalent expertise, in technical program management, leading complex technology projects and programs in a large organization.
• Demonstrated experience using enterprise-authorized AI capabilities in the work environment to support program-management workflows, with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalate when uncertain, and follow data-handling expectations.
• Advanced stakeholder-management expertise, including the ability to build productive working relationships and influence decisions across cross-functional teams and clients.
• Proven ability to manage resources, budgets, and high-performing teams in a fast-paced, agile environment.
• Proficiency in analytical reasoning and problem-solving to break business, technical, or operational objectives into manageable tasks and activities.

Nice To Haves

• PMP Certification.
• Experience managing technology projects.

Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
• Use enterprise-authorized AI capabilities to accelerate program planning and risk synthesis, validating outputs and handling data according to sensitivity requirements.
• Identify and mitigate risks, address potential roadblocks proactively, and implement contingency plans to maintain project and program momentum.
• Collaborate with engineering, product, business, and other cross-functional stakeholders to define program scope, objectives, and deliverables and align them with business goals.
• Assess program performance using analytical reasoning, identify areas for improvement, and implement data-driven optimizations.
• Champion agile delivery practices and continuous improvement, fostering a culture of learning and innovation.
• Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment with delivery standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed