Lead Technical Program Manager

The Walt Disney Company • New York, NY

1d • $163,100 - $218,700 • Onsite

About The Position

Disney Entertainment and ESPN Product & Technology is a global organization focused on building and advancing the technological backbone for Disney’s media business. The team combines technology with creativity to create world-class products, enhance storytelling, and drive innovation and scalability. Technologists in this group design and build products and platforms that will power Disney's media, advertising, and distribution businesses. The role is part of the Business Operations team, which guides technology strategy, research, and drives the day-to-day operations of the Product & Technology organization. This includes project and portfolio management, resource allocation, process management, technical incident management, and administrative support.

Requirements

• 7+ years of experience managing large-scale, strategic, software development programs in a well-established global technology organization.
• Proven ability to facilitate effective communication across disparate teams.
• Strong planning, delivery, and problem-solving skills.
• Superb written and verbal communications, presentation skills, and meeting facilitation skills (especially when working with senior leadership).
• BA/BS required.
• Proficient in technology and comfortable acting as a program strategist for a development team.
• Ability to move and adapt quickly as needs change.
• Maintain a pulse on development progress and manage change over the project lifecycle to meet deadlines with excellent products and happy team members.
• Proven experience in delivering large, ambiguous, and highly technical programs.
• Highly proactive, detail-oriented, and able to autonomously work on multiple assignments that may span the department.
• Capable of digging into technical details and clearly communicating schedules, risks, status, and processes to a variety of business and technical audiences.
• Ability to partner closely with product managers and technical leads to coordinate schedules and deliverables.
• Focus on availability, scaling, performance, reliability, and observability.
• Lead tech-driven initiatives to meet 99.999% operational excellence key performance requirements (OpEx KPR).
• Work closely with highly technical teams, including Engineering Excellence (EE), Platform Architecture Group (PAG), GCI Orchestration, and GCI Performance, to harden services, build architecture, ensure scaling, and create a forward-looking roadmap.
• Strong technical architecture aptitude is essential.

Responsibilities

• Deliver projects from concept to completion by collaborating with engineering teams, product management, design, and other cross-functional stakeholders.
• Understand architectural and design specifications and suggest alternate solutions that achieve business goals.
• Facilitate technical meetings, summarize discussions, and capture outcomes.
• Facilitate team agile ceremonies (standups, grooming, retrospectives, planning sessions) and ensure their effectiveness.
• Track team progress against results and identify solutions to address schedule delays.
• Build delivery timelines for feature sets and sequence work based on priorities.
• Collaborate with other TPMs to understand cross-team dependencies and prioritize work to avoid impediments.
• Attend project meetings and represent engineering teams in communicating progress, risks, and mitigation plans.
• Prioritize multiple team requests against other priorities and committed work, understanding the impact on the team's backlog.
• Ensure all involved parties understand and accept their roles and responsibilities.
• Navigate the TWDC organization to effectively drive progress, even with unclear scope.
• Track and report key program metrics, informing stakeholders.
• Facilitate all build activities, including QA and UAT, as per plan.
• Proactively drive, track, and report on budgets.
• Collaborate with other program management colleagues to coordinate activities across multiple technology teams.
• Focus discussions and activities towards results.
• Exemplify leadership characteristics through collaboration, work ethic, and creative thinking.
• Inspire others and deliver the best possible outputs.

Benefits

• A bonus and/or long-term incentive units may be provided as part of the compensation package.
• Full range of medical, financial, and/or other benefits, dependent on the level and position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior