Lead Tech - Mailroom, Distribution Services (Space Planning & Operations)
About The Position
Under the direction of the Supervisor for Middleman Center Operations, the SA-D (Lead Tech, Mailroom) coordinates the day-to-day operations of the PSOM’s mail receiving and distribution function. The position coordinates with Distribution Services Supervisors and Sr Coordinator in training the Building Services Assistants (“BSA”) in the Mailroom function. Under the Distribution Services Supervisor, works in conjunction with Receiving Lead Tech. Using the automated package-tracking system, the Lead Tech operates, reconciles, and reports on the volumes and statuses of Mailroom throughput. The Lead Tech oversees BSA’s proper use of the automated tracking system, cognizant of maintaining data integrity and ensuring proper collection of, and reporting on, barcode and other mail/package data. Assures that members of the Perelman School of Medicine community receive the highest quality services from the Distribution Services group within Space Planning & Operations. This is a working Lead Technician Position, and Lead Tech may be required to cover staff shortages in Receiving and Event-Support areas. The job requires walking, standing, use of standard tools, lifting, and moving of often-delicate equipment weighing between 100-500 pounds. The job requires the ability to lift 50 pounds unassisted. The Lead Tech must be physically able to perform all functions of this position. This position is considered “essential.” The Perelman School of Medicine is a multi-building research and teaching complex with emphasis on biomedical research. As such, and to ensure successful fulfillment of its mission (research and education), the School Community requires a much higher level of support service delivery than usually experienced in a typical academic environment. Problems that would be mere annoyances in some facilities have the potential of destroying thousands of dollars and months or years of often-irreplaceable work. The Department of Space Planning & Operations is responsible for coordinating and assuring uninterrupted delivery of the necessary utility and other support services. All employees of the Space Planning & Operations department are considered to be “essential.”
Requirements
- Minimum of a High School diploma and 3 to 5 years of experience or an equivalent combination of education and experience.
- Ability to frequently lift and move heavy objects weighing 25-50 pounds or more.
- Physically able to move about actively.
- Must not be bothered by unpleasant odors.
- Mechanical aptitude (may use tools requiring high dexterity as required in performance of job duties).
- Must be customer service and team oriented.
- Able to interface and communicate with people at various organizational levels.
- Ability to read, write, perform basic arithmetic, and follow verbal and written instructions.
- Highly organized in work assignment and performance.
- Must be able to work overtime on short notice.
- Ability to lift 50 pounds unassisted.
- Must be physically able to perform all functions of this position.
Nice To Haves
- Technical School, Certification, training or apprenticeship beyond High School is a plus.
Responsibilities
- Coordinates the day-to-day operations of the PSOM’s mail receiving and distribution function.
- Coordinates with Distribution Services Supervisors and Sr Coordinator in training the Building Services Assistants (“BSA”) in the Mailroom function.
- Operates, reconciles, and reports on the volumes and statuses of Mailroom throughput using the automated package-tracking system.
- Oversees BSA’s proper use of the automated tracking system, maintaining data integrity and ensuring proper collection of, and reporting on, barcode and other mail/package data.
- Assures that members of the Perelman School of Medicine community receive the highest quality services from the Distribution Services group within Space Planning & Operations.
- May be required to cover staff shortages in Receiving and Event-Support areas.
- Responsible for coordinating and assuring uninterrupted delivery of necessary utility and other support services.
Benefits
- Excellent healthcare benefits for employees and their families
- Tuition benefits for employees and their families
- Generous retirement benefits
- Wide variety of professional development opportunities
- Supportive work and family benefits
- Wealth of health and wellness programs and resources
- Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits
- Flexible spending accounts for eligible health care and dependent care expenses
- Tuition assistance for employee, spouse, and dependent children
- Generous retirement plans (Basic, Matching, and Supplemental)
- Substantial amount of time away from work
- Long-Term Care Insurance
- Wellness and Work-life Resources
- Professional and Personal Development resources
- Access to a wide range of University resources, cultural and recreational activities
- Discounts on arts and entertainment, transportation, mortgages, goods and services
- Flexible work options
- Penn Home Ownership Services (forgivable loan)
- Adoption Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
