Lead Tech, Audio

Universal Orlando•Orlando, FL

About The Position

Provides high-level, audio-specific technical skills to support the successful operation and maintenance of audio elements for assigned Entertainment venues, projects, or events, ensuring show quality and a positive guest experience. Serves as a lead who can train others and supports management in directing and coordinating technical entertainment department activities and employees. Works independently and reports to a Technical Designer or above.

Requirements

At least 4 years of experience within the assigned technical discipline.
Required Q-Sys Level 1 certification.
Required Dante Level 1 certification.
Expertise in low-voltage wiring, standard audio connectors, component troubleshooting, console signal flow and operation, system signal flow and setup, Audio over IP (AoIP) network setup, and microphone placement techniques.
Advanced knowledge of digital audio consoles, including Yamaha, DiGiCo, and Avid.
Knowledge of proper use and setup of professional wireless microphones, such as Shure and Sennheiser.
SMAART Technologies software experience and/or certification.
Experience installing large-format PA systems, such as L-Acoustics K1, K2, and Kara.
Prior technical experience in the professional theme park or theater industry, or an equivalent combination of education and experience.

Nice To Haves

Technical school, associate’s degree, or bachelor’s degree.
At least 6 years of experience within the assigned technical discipline.
Six months to one year of experience providing work direction.
Q-Sys Level 2 certification.
Q-Sys Control Training 201.
Q-Sys Control & UCI Fundamentals.
Dante Certified Level 2 or 3.
SMAART Technologies Software Certification.
CTS Certification.

Responsibilities

Lead the assigned technical discipline for Entertainment venues and/or events.
Plan and delegate tasks among qualified team members, communicate performance expectations, and lead work startup and stoppage.
Reinforce company safety guidelines and report non-compliance.
Monitor employees’ productivity and work habits.
Monitor the care, condition, use, and storage of tools, equipment, and other Universal Orlando property; maintain material inventories and ensure documentation is completed properly.
Document observed behaviors and provide feedback for recognition and performance improvement using FYIs and lead observation reports to support management documentation.
Communicate and coordinate with other disciplines and departments as needed.
Communicate resource needs and work plans to Coordinators and Supervisors, and provide two-way communication between the work team and supervisor.
Perform duties described in non-lead job descriptions.
Maintain and share job knowledge and assist with training and continued development of team members.
Follow established Universal Orlando policy, procedures, and training, and participate in Environmental, Health & Safety responsibilities and team-member involvement activities.
Perform other duties as assigned.