LEAD TEAM MEMBER PT - POPSHELF - POPLAR BLUFF, MO STORE #30157

Dollar General•Poplar Bluff, MO

13d•Onsite

About The Position

The Lead Team Member supports the Store Team Leader in maintaining a clean, well-organized store and promoting a customer-focused culture through exceptional store standards. The role assists customers, operates cash registers, stocks and recovers merchandise, cleans the store, and performs other duties to maximize profitability and customer satisfaction while protecting company assets. Lead Team Members perform Team Member duties and provide leadership when the Store Team Leader or Assistant Team Leader is absent. The position provides customer service, supports merchandising and store operations, operates checkout and self-checkout terminals, and helps maintain a safe, clean, uncluttered shopping environment. It may also involve opening or closing the store under specific directions when the Store Team Leader is absent.

Requirements

Proficient interpersonal and verbal communication skills.
Understanding of safety policies and practices.
Ability to read and follow planograms and merchandise presentation guides.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Ability to perform cash register functions.
Knowledge of cash, facility, and safety control policies and practices.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to drive a personal vehicle to the bank to deposit money and occasionally attend training meetings.
High school diploma or equivalent preferred.
Six months of supervisory experience or related experience/training preferred.

Nice To Haves

High school diploma or equivalent.
Six months of supervisory experience or related experience/training.

Responsibilities

Provide customer service that exceeds customer expectations and use product knowledge and selling techniques to enhance the customer experience.
Maintain a safe, clean, and well-organized store environment.
Assist with merchandising the store and rotating products to create appealing displays in accordance with company guidelines.
Maintain condensing and reset standards to provide a clutter-free shopping experience.
Follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
Operate cash registers and scanners, process payments and make change, bag merchandise, and assist customers with merchandise.
Assist customers using multiple self-checkout terminals simultaneously.
Clean the store, take out trash, dust and mop floors, and clean the restroom and stockroom.
Open and close the store under specific directions when the Store Team Leader is absent.
Perform additional duties as necessary in the absence of the Store Team Leader or Assistant Team Leader.
Perform Team Member duties and act in a leadership role when the Store Team Leader or Assistant Team Leader is absent.