LEAD TEAM MEMBER PT - POPSHELF - HENDERSONVILLE, TN STORE #22753

Dollar General•Hendersonville, TN

25d

About The Position

The Lead Team Member supports the Store Team Leader in maintaining a clean, well-organized store and promoting a customer-focused culture through exceptional store standards. The role assists customers, operates a cash register, stocks and recovers merchandise, cleans the store, and performs other duties assigned by the Store Team Leader to support store profitability and customer satisfaction while protecting company assets. Lead Team Members perform Team Member duties and provide leadership when the Store Team Leader or Assistant Team Leader is absent. The position includes customer service and product assistance, merchandising and maintaining displays, operating checkout and self-checkout terminals, cleaning store areas, and opening or closing the store under specific directions when the Store Team Leader is absent. The role involves frequent walking, standing, bending, stooping, kneeling, handling merchandise and equipment, and lifting up to 40 pounds frequently and up to 55 pounds occasionally. Other conditions include occasional ladder use and exposure to outdoor weather, wet floors, cleaning solutions, and strong scents or fragrances in a fast-paced, moderately noisy environment.

Requirements

Proficient interpersonal and verbal communication skills.
Understanding of safety policies and practices.
Ability to read and follow planograms and merchandise presentation guides.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Ability to perform cash register functions.
Knowledge of cash, facility, and safety control policies and practices.
Knowledge of cash handling procedures, including cashier accountability and deposit control.
Ability to drive a personal vehicle to the bank to deposit money and occasionally attend training meetings.
Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
High school diploma or equivalent preferred.
Six months of supervisory experience or related experience/training preferred.

Nice To Haves

High school diploma or equivalent.
Six months of supervisory experience or related experience/training.

Responsibilities

Provide customer service that exceeds customer expectations and use product knowledge and selling techniques to enhance the customer experience.
Maintain a safe, clean, and well-organized store environment.
Assist with merchandising the store in an appealing manner and rotate products to create displays that drive sales, following company merchandising guidelines.
Maintain condensing and reset standards each day to provide a clutter-free shopping experience.
Follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
Operate the cash register and scanner, process purchases and payments, make change, bag merchandise, and assist customers with merchandise.
Assist customers with the self-checkout process at multiple register terminals simultaneously.
Clean the store, take out trash, dust and mop floors, and clean the restroom and stockroom.
Open and close the store under specific directions of the Store Team Leader and Assistant Team Leader when the Store Team Leader is absent.
Perform additional duties as necessary when the Store Team Leader or Assistant Team Leader is absent.
Support the Store Team Leader in protecting company assets and maximizing store profitability and customer satisfaction.
Drive a personal vehicle to the bank to deposit money and occasionally attend training meetings.