Lead Surveillance Operator - Surveillance

Hard Rock Hotel & Casino Ottawa•Atlantic City, NJ

4d•Onsite

About The Position

Responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff and patrons. When working in the Shift Manager capacity directly responsible for the actions and job assignments of team members on an assigned shift.

Requirements

Works a flexible schedule including weekends, evenings and holidays.
Works a reasonable amount of overtime when required.

Responsibilities

Routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets.
Attention to detail and sound observational skills for conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees.
Assist in the coordination and resolution of emergency situations.
Operates all surveillance equipment with a high degree of skill, including but not limited to monitors, switchers, computers, controllers and cameras.
Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls.
Works in liaison with applicable department managers and state regulators with regards to confidential matters.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Works with a high degree of personal integrity and leadership.
Provides for safety and security of the casino and property.
Monitors legal compliance with federal, state, and gaming laws.
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
Demonstrate actions and behaviors that reinforce the Company’s Mission and Values.
Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
Other duties as assigned