Lead, Supplier Relationship Management

Royal Caribbean Cruises Ltd•Miami, FL

1d•Onsite

About The Position

Royal Caribbean Group's Supply Chain Team has an exciting career opportunity for a full time Lead, Supplier Relationship Management reporting to the Project Manager. We are seeking a high-impact SRM Lead to support the rollout and execution of our Supplier Relationship Management (SRM) program across key strategic suppliers. This role will partner with senior stakeholders and executive leadership to drive supplier performance, value creation, and strategic collaboration across a multi-billion-dollar supply base.

Requirements

Bachelor’s degree in Business Administration, Supply Chain Management, Finance, Engineering, or a related field required
5–7+ years in: Supplier Management / Vendor Management, Procurement / Strategic Sourcing, Consulting or Program Management in complex environments
Experience managing large, strategic vendor relationships ($5M+ spend)

Nice To Haves

Master’s degree (MBA or equivalent) preferred
Relevant certifications such as CPSM (Certified Professional in Supply Management), CSCP (Certified Supply Chain Professional), or PMP (Project Management Professional) are a plus
Experience in ERP environments (Oracle, Supplier Portal, Apex, etc.)
Familiarity with supplier segmentation models (e.g., Kraljic)
Experience with QBRs and supplier governance frameworks

Responsibilities

Manage relationships with top-tier strategic suppliers (e.g., global technology partners with $10M+ spend)
Serve as a primary point of contact between suppliers and internal stakeholders
Build and maintain strong, trust-based supplier partnerships
Lead Quarterly Business Reviews (QBRs): Develop executive-ready materials and insights, Align internal stakeholders ahead of meetings, Track outcomes and follow-ups
Ensure adherence to SRM governance frameworks and cadence
Identify and drive value creation opportunities, including: Cost savings and cost avoidance, Process improvements, Innovation initiatives
Implement and manage supplier performance scorecards
Monitor and address supplier risks and performance gaps
Partner with Procurement, IT, Finance, Legal, and Operations
Drive alignment across stakeholders to ensure consistent supplier strategy
Support executive-level discussions and decision-making
Support expansion of SRM across additional categories
Contribute to continuous improvement of SRM frameworks, tools, and templates
Help scale the program into a best-in-class capability