DF AY26/27 Lead Student Ambassador

Regis University•Denver, CO

2d•$19•Onsite

About The Position

The Lead Student Ambassador in the Office of Admissions plays a vital role in exemplifying the mission, values and life at Regis University. The Lead Student Ambassador will report to the Assistant Director, Project Management and support University Marketing and the Office of Admissions in various ways to promote Regis University and ensure prospective students and families are offered quality campus visit experiences. Lead Student Ambassadors will work directly with the Visit Experience and Events Team to ensure campus visits and events meet specific expectations. Extensive knowledge of the university is required. Lead Ambassadors will provide campus tours during campus visits and be involved in admissions events by assisting in event preparation, executing specific responsibilities during the day of, giving presentations and being on student panels. Additionally, this position will assist the Assistant Director in training and leading the student ambassador team during daily shifts and events. All Lead Student Ambassadors will need to be enrolled full-time and within good academic standing. Must be available to work 5-8 hours/week, with additional hours during the evenings and weekends. Please note that this position requires previous student ambassador experience.

Requirements

Moderate to extensive experience required.
Maintain positive and proactive customer service behaviors.
Must be willing to learn and become familiar with numerous policies/procedures to complete tasks and work independently with limited supervision.
Strong verbal, written and interpersonal communication skills.
Ability to converse and interact with diverse populations and group sizes.
Ability to answer questions correctly and informatively in a friendly, patient manner.
Ability to work effectively and efficiently in a group and individually.
Demonstrate strong leadership qualities.
Be punctual, dependable, honest, communicative and professional.
Maintain confidentiality when handling student records and information.
Must be enrolled full-time.
Must be in good academic standing.
Previous student ambassador experience.

Responsibilities

Provide campus tours during campus visits.
Assist in admissions events by helping with event preparation, executing specific responsibilities on the day of, giving presentations, and participating on student panels.
Assist the Assistant Director in training and leading the student ambassador team during daily shifts and events.
Participate in continuous learning and training to stay current with updates and skills.
Assist with visit and event preparation, inquiry cards, etc.
Assist with fulfillment requests and tracking inventory of marketing/event materials.
Assist with marketing projects, emails, auditing, content creation, and social media posts.
Conduct outreach to students and families regarding events, reminders, etc.