Lead Store Sales Associate

The Salvation Army USA Central Territory•Blue Springs, MO

1d•Onsite

About The Position

The Salvation Army is seeking a Lead Store Sales Associate to support daily thrift store operations and assist store leadership. This is a keyholder-style role responsible for sales support, customer service, cash handling, and staff guidance in the absence of management. This position is ideal for candidates with retail leadership experience who are dependable, customer-focused, and mission-driven.

Requirements

High school diploma or GED required
Prior retail experience required (thrift or resale experience preferred)
Keyholder, lead, or supervisory experience preferred
Strong customer service and communication skills
Cash handling and register experience
Basic computer skills (POS systems, Microsoft Office, payroll systems)
Ability to multitask in a fast-paced retail environment
Reliable, punctual, and team-oriented
Valid Driver’s License and reliable transportation (required for bank runs)
Ability to pass a Motor Vehicle Record (MVR) check

Nice To Haves

thrift or resale experience preferred
Keyholder, lead, or supervisory experience preferred

Responsibilities

Support management with daily sales, production, and donation goals
Assist with store opening and closing procedures
Complete banking duties, including cash handling, deposits, and reconciliation
Maintain proper product rotation and inventory flow
Ensure shelves, racks, and displays remain stocked, organized, and appealing
Deliver friendly, respectful, and professional customer service
Resolve customer concerns calmly and courteously
Maintain cleanliness, safety, and visual standards of the store
Assist with signage, displays, and merchandising standards
Identify opportunities to improve workflow and store presentation
Provide direction and support to employees when management is not present
Enforce company policies and procedures consistently
Communicate staffing needs and operational updates to the Store Manager
Assist team members with register issues and basic troubleshooting
Report performance or behavioral concerns as needed

Benefits

Medical, Dental, Vision & Hearing Coverage through Anthem Blue Cross Blue Shield – multiple plan options with affordable premiums and low copays.
Prescription Coverage with Express Scripts – mail-order options for convenience and lower costs.
Flexible Spending Accounts (FSA) for healthcare and dependent care expenses.
Employer-Paid Basic Life Insurance and options to purchase additional voluntary life coverage for you and your dependents.
Short- and Long-Term Disability Insurance through Unum, including income-protection buy-up options.
Supplemental Aflac Plans (Accident, Critical Illness, and Hospital Indemnity) to help offset unexpected medical costs.
MetLife Pet Insurance available with preventive care options for your furry family members.
Employee Assistance Program (EAP) offering 24/7 confidential counseling, legal, and financial resources.
Paid Time Off (PTO) and Paid Holidays each year.
Retirement Savings Plan (403b) with employer match eligibility.
Opportunities for growth, training, and career development within one of the nation’s largest and most trusted nonprofits.