Lead Store Sales Associate

The Salvation Army USA Central TerritoryKansas City, KS
Onsite

About The Position

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

Requirements

  • High School Graduate or Equivalent
  • Retail experience required
  • Ability to speak, write and understand English for effective communication
  • Basic computer skills including Point of Sales System and payroll program
  • Proficient cash handling and accurate change-giving abilities
  • Strong customer service orientation
  • Valid Driver's License and personal transportation for bank runs
  • Must be able to pass a Motor Vehicle Record Search
  • Regularly required to stand, use hands, handle, feel, hear, and talk
  • Frequently required to walk and reach with hands and arms
  • Occasionally required to climb, balance, stoop, kneel, or crouch
  • Must regularly lift and/or move up to 25 pounds
  • Specific vision abilities required: close vision, distance vision, and ability to adjust focus

Responsibilities

  • Support management with product sales and acquisition
  • Implement store opening and closing procedures
  • Handle banking and daily deposits
  • Execute strategies to meet product acquisition, production and sales goals
  • Manage product rotation process and inventory turnover
  • Create an enjoyable shopping experience with positive customer service skills
  • Handle customer complaints as needed
  • Support store maintenance and appearance
  • Maintain displays and floor layout plans
  • Identify ways to improve store appeal
  • Provide direction to staff in absence of management
  • Communicate effectively with store management regarding operations
  • Support implementation of policies and procedures
  • Document and report concerns in behavior or attitude
  • Assist others with basic register problem solving

Benefits

  • Opportunity to make a positive impact in your community
  • Professional development and growth opportunities
  • Supportive and mission-driven work environment
  • Comprehensive benefits package
  • Medical, Dental, Vision & Hearing Coverage through Anthem Blue Cross Blue Shield – multiple plan options with affordable premiums and low copays.
  • Prescription Coverage with Express Scripts – mail-order options for convenience and lower costs.
  • Flexible Spending Accounts (FSA) for healthcare and dependent care expenses.
  • Employer-Paid Basic Life Insurance and options to purchase additional voluntary life coverage for you and your dependents.
  • Short- and Long-Term Disability Insurance through Unum, including income-protection buy-up options.
  • Supplemental Aflac Plans (Accident, Critical Illness, and Hospital Indemnity) to help offset unexpected medical costs.
  • MetLife Pet Insurance available with preventive care options for your furry family members.
  • Employee Assistance Program (EAP) offering 24/7 confidential counseling, legal, and financial resources.
  • Paid Time Off (PTO) and Paid Holidays each year.
  • Retirement Savings Plan (403b) with employer match eligibility.
  • Opportunities for growth, training, and career development within one of the nation’s largest and most trusted nonprofits.
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