Lead Store Sales Associate

The Salvation Army USA Central Territory • Independence, MO

4d • Onsite

About The Position

The Salvation Army is seeking a dedicated Lead Store Sales Associate to support its store management team in day-to-day retail operations. This role is crucial for ensuring smooth store operations, exceptional customer service, and consistent sales performance, all while advancing The Salvation Army's mission to serve those in need. The position is full-time and located in Independence, MO, with a pay rate of $15.58/hr.

Requirements

• High school diploma or GED required.
• Previous retail or thrift store experience required.
• Strong communication and customer service skills.
• Proficiency with cash handling and register operations.
• Basic computer skills (POS systems, payroll systems, Microsoft Office).
• Ability to multitask in a fast-paced environment.
• Reliable, punctual, and mission-driven attitude.
• Valid Driver’s License and reliable transportation for bank runs.
• Must be able to pass a Motor Vehicle Record (MVR) check.

Nice To Haves

• Leadership or keyholder experience preferred.

Responsibilities

• Support management with product sales, acquisition, and merchandising.
• Assist with store opening and closing procedures.
• Handle banking tasks, including daily deposits and cash reconciliation.
• Help achieve sales, production, and donation goals.
• Manage product rotation and inventory flow to maintain a fresh sales floor.
• Deliver outstanding customer service and promote a welcoming environment.
• Resolve customer concerns courteously and professionally.
• Maintain store cleanliness, organization, and visual appeal.
• Arrange displays, signage, and layout according to company standards.
• Identify opportunities to improve store presentation and efficiency.
• Provide direction and support to team members in the absence of management.
• Communicate effectively with the Store Manager regarding operations and staffing needs.
• Reinforce company policies and procedures consistently.
• Report any behavioral or performance concerns promptly.
• Assist staff with basic register troubleshooting and daily problem-solving.

Benefits

• Medical, Dental, Vision & Hearing Coverage through Anthem Blue Cross Blue Shield
• Prescription Coverage with Express Scripts
• Flexible Spending Accounts (FSA) for healthcare and dependent care expenses.
• Employer-Paid Basic Life Insurance and options to purchase additional voluntary life coverage
• Short- and Long-Term Disability Insurance through Unum
• Supplemental Aflac Plans (Accident, Critical Illness, and Hospital Indemnity)
• MetLife Pet Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Paid Holidays
• Retirement Savings Plan (403b) with employer match eligibility.
• Opportunities for growth, training, and career development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED