Lead Staff Phlebotomist Lehigh Valley, PA

HCSC•Bethlehem, PA

5d•Onsite

About The Position

The Lead Staff Phlebotomist supports Miller-Keystone Blood Center’s mission of providing blood products to hospitals in Pennsylvania and New Jersey. The role collects blood and blood products safely from volunteer donors in a compassionate and professional manner and helps ensure staff follow procedures and represent the Blood Center appropriately. The position leads, mentors, and trains mobile-drive staff, coordinates assignments and shift expectations, and oversees the activities, supplies, and equipment needed for safe, smooth, and efficient collection events. The anticipated starting salary is $21.28 per hour, commensurate with experience. The position reports directly to the Donor Collections Manager. Work schedules may include shifts from 7 a.m. to 3 p.m. and 12 p.m. to 8 p.m., as well as variable hours, early mornings, late nights, and on-call coverage for weekends and holidays. Schedules are provided two weeks in advance. The first month of training takes place onsite at the blood center at 1465 Valley Center Parkway, Bethlehem, Pennsylvania.

Requirements

High school diploma or GED.
At least 1 year of experience as a phlebotomist.
At least 2 years of experience as a team lead in a healthcare setting.
Ability to handle difficult situations and people tactfully and professionally.
Ability to understand and use software relevant to the position.
Ability to solve problems and make decisions, seeking guidance as necessary.

Nice To Haves

Medical Assistant Certification or Phlebotomy Certification is strongly preferred.

Responsibilities

Lead, mentor, train, and serve as a role model for mobile-drive staff.
Ensure staff provide excellent customer service.
Plan and prioritize work, set goals, establish staff assignments, and communicate shift expectations.
Oversee activities, supplies, and equipment required for successful collection events, ensuring events operate safely, smoothly, and efficiently.
Review daily quality-control materials for accuracy and completion.
Ensure staff follow all policies and procedures.
Collect blood donations and blood products safely from volunteer donors in a compassionate and professional manner.