(CAN) Lead Specialist, Facilitator, Learning and Development
About The Position
The Lead Specialist, Facilitator - Walmart Academy, delivers comprehensive training, both virtually and in-person, focusing on strategic content, leadership, and complex topics. This role contributes to the development of facilitators, maintains strong business partnerships, and ensures alignment with company strategies. The Lead Specialist, Facilitator at the Walmart Academy prepares and updates training documentation, incorporating internal and external trends and insights. They spend time in the field to understand business processes, operational challenges, and end-user needs. This position ensures the smooth running of sessions, encourages participation, adapts presentations to participant needs, and uses relevant storytelling to inspire engagement. Influence and feedback are key elements of the role, supported by system-based learner tracking, leader feedback, and behavioral observation to assess and track progress. Data is used to confirm learner readiness and communicate program effectiveness to stakeholders. This role may also contribute to the development of learning dashboards and the sharing of best practices. This position confirms learners meet performance criteria, collaborates on root causes of issues, and plans for continuous development. It provides factual feedback to supervisors and escalates concerns as needed. It also builds and maintains strong relationships with business partners. The Lead Specialist demonstrates passion and energy during facilitation, using voice techniques suitable for broadcasting and creative engagement methods. By staying current with trends in education and training, this position aligns content with company strategies and supports the integration and development of other facilitators. Proactive management of administrative requirements, system maintenance, and program upkeep is essential.
Requirements
- Age – 16 or older
Responsibilities
- Prepares and updates training documentation, incorporating internal and external trends and insights.
- Spends time in the field to understand business processes, operational challenges, and end-user needs.
- Ensures the smooth running of training sessions, encourages participation, and adapts presentations to participant needs.
- Uses relevant storytelling to inspire engagement and inspiration.
- Tracks learner progress through system-based tracking, leader feedback, and behavioral observation.
- Uses data to confirm learner readiness and communicate program effectiveness to stakeholders.
- Contributes to the development of learning dashboards and the sharing of best practices.
- Confirms learners meet performance criteria, collaborates on root causes of issues, and plans for continuous development.
- Provides factual feedback to supervisors and escalates concerns as needed.
- Builds and maintains strong relationships with business partners.
- Demonstrates passion and energy during facilitation, using voice techniques suitable for broadcasting and creative engagement methods.
- Stays current with trends in education and training.
- Aligns content with company strategies.
- Supports the integration and development of other facilitators.
- Manages administrative requirements, system maintenance, and program upkeep.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
