Lead Specialist- Door-Door

Uniti•State College, PA

2d•Onsite

About The Position

The Consumer Lead Specialist is a field-based player-coach within the Consumer Direct Sales Organization. This role supports a defined group of new hire Direct Sales Specialists by providing coaching, field guidance, and day-to-day support while continuing to meet individual sales goals. In this role, you will model strong sales behaviors, help new hires build confidence in the field, and serve as a point of contact when the assigned manager is unavailable.

Requirements

High school diploma or equivalent.
Proven success in direct sales, field sales, door-to-door sales, telecommunications sales, retail sales, or another performance-based sales environment.
Ability to consistently meet or exceed sales goals while supporting others in the field.
Strong communication, coaching, and interpersonal skills.
Valid driver’s license, reliable transportation, and ability to travel within assigned territories.
Ability to work a flexible schedule, including evenings or weekends as business needs require.

Nice To Haves

Experience selling fiber internet, broadband, wireless, cable, home services, or other telecommunications products.
Prior experience as a sales lead, field trainer, mentor, team captain, or peer coach.
Knowledge of consumer sales processes, territory management, CRM/sales tools, and customer relationship-building techniques.

Responsibilities

Meet or exceed individual sales goals, activity expectations, and productivity targets.
Conduct field-based sales activities, including prospecting, customer engagement, product education, and closing new business.
Mentor and coach assigned new hire Direct Sales Specialists through ride-alongs, shadowing, observation, and real-time feedback.
Reinforce approved sales processes, compliance expectations, territory management practices, and customer experience standards.
Serve as a point of contact when the assigned manager is unavailable and escalate trends, barriers, or support needs as appropriate.