Lead Solutions Architect (VP)

Citi•Irving, TX
•$125,760 - $188,640•Onsite

About The Position

Citi is seeking a Lead Solutions Architect within its Consumer Operations Technology Engineering & Architecture organization. This strategic role establishes architecture for scalable, resilient platforms supporting financial services for customers globally. The architect serves as a subject matter expert in end-to-end system design, AI integration, and enterprise workflow orchestration, connecting technical strategy with complex business execution and driving modernization and operational excellence. The role partners with engineering directors, business executives, product strategists, and cross-functional technology teams in a global matrixed environment. It champions emerging technologies such as generative AI, intelligent decisioning, and low-code workflow platforms; drives technical governance; and helps manage technology investment, operational, and regulatory risks. The position is based in Irving, Texas, and is full time.

Requirements

  • At least 6 years of hands-on experience in solutions architecture, system design, software engineering, or enterprise IT architecture.
  • Hands-on expertise architecting end-to-end distributed systems across diverse hardware, software, and networking topologies using sound engineering principles.
  • Working knowledge of enterprise architecture frameworks such as TOGAF or Zachman, including architectural artifacts, principles, and governance models.
  • Practical experience applying Agentic AI, autonomous AI agents, large language models, and retrieval-augmented generation in solutioning and automation of complex business applications.
  • Hands-on experience architecting and deploying scalable, secure, and resilient cloud-native solutions on AWS or Microsoft Azure.
  • Proficiency in at least one of Java, Python 3.10+, TypeScript, Go, or C++, with experience developing and maintaining high-throughput enterprise systems.
  • Extensive experience designing event-driven and message-oriented integration architectures using technologies such as Apache Kafka, TIBCO, MuleSoft, or RabbitMQ.
  • Strong practical knowledge of Docker, Kubernetes, and Red Hat OpenShift, including cluster deployment, scaling, and fault tolerance.
  • Practical experience with CI/CD automation pipelines using tools such as Jenkins, GitLab CI/CD, GitHub Actions, or ArgoCD.
  • Proficiency with relational databases such as Oracle and PostgreSQL and NoSQL platforms such as MongoDB, Redis, or vector databases, including schema design and performance optimization.
  • Experience implementing observability, telemetry, and distributed tracing solutions using tools such as Splunk, Grafana, Prometheus, or ELK Stack.
  • Robust analytical and technical debugging skills for addressing architectural bottlenecks, latency challenges, and failure modes across complex IT ecosystems.
  • Bachelor's degree or equivalent professional experience in a relevant technology or engineering field.

Nice To Haves

  • Familiarity with architecting enterprise applications and workflow solutions using the Pega framework, such as Pega Infinity, PRPC, or Pega Cloud.
  • Master's degree in a technology, engineering, or related discipline.
  • TOGAF certification, Pega certifications (CSA/CSSA/CLSA), or relevant Cloud/AI Architecture certifications.

Responsibilities

  • Design and deliver enterprise architecture solutions for major, complex IT programs, ensuring alignment with enterprise blueprints and standards.
  • Build and maintain technology roadmaps reflecting emerging industry trends, and present evidence-based recommendations to guide business direction and investment decisions.
  • Translate complex business problems into technically sound solutions spanning hardware, software, and system integration design.
  • Architect and integrate AI, ML, and generative AI solutions into enterprise workflows to enhance decisioning, automate operations, and optimize consumer banking journeys.
  • Design, optimize, and standardize enterprise workflow and case management solutions on the Pega Platform, including Pega Infinity, Customer Decision Hub, and 1:1 Customer Engagement, with integration to core banking systems.
  • Provide technical leadership across systems design initiatives and take ownership of solution architecture and individual components as needed.
  • Identify and recommend technologies and platforms that enhance existing systems and strengthen IT infrastructure in support of strategic goals.
  • Advise and mentor junior architects and engineers, sharing expertise to support team capability and professional development.
  • Assess architectural and technology risks and ensure adherence to applicable laws, regulations, and internal policies.

Benefits

  • Medical, dental, and vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off, including vacation and sick leave
  • Paid holidays
  • Eligible employees may receive discretionary and formulaic incentive and retention awards
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