Lead Solution Architecture - System Reliability

AT&T • Atlanta, GA

2d • $141,300 - $211,900 • Onsite

About The Position

A Solution Architect in AT&T’s Business Architecture practice plays a high-impact, cross-functional role blending technical system design, business capability alignment, and AI-enabled analysis. The role spans discovery, design, governance, stakeholder communication, and ongoing architectural oversight to ensure technology solutions support AT&T’s strategic and operational goals.

The position requires office presence a minimum of five days per week in Atlanta, Georgia. No relocation is offered. AT&T will not hire applicants who require employer sponsorship now or in the future. This is a full-time office role with a 40-hour workweek.

Requirements

• At least 5 years of experience in systems engineering, solution architecture, or a technical business management role; 8 or more years preferred.
• Excellent communication, presentation, and stakeholder management skills.
• Excellent problem-solving skills and analytical abilities.
• Experience with cloud computing.
• Experience with SQL, data mapping, APIs, SFTP, and HTTP(s) protocols.
• Experience with Agile project management tools such as Jira or Azure DevOps.
• Experience as a Product Owner, Business Analyst, or in a similar role in an Agile environment.
• Proven ability to translate business needs into technical requirements.
• Ability to prioritize tasks and manage time effectively in a fast-paced setting.
• Expertise in business capability modeling, value stream mapping, and process modeling.
• Strong working knowledge of Agile methodologies, including Scrum, SAFe, and Kanban.
• Experience mapping and optimizing end-to-end customer journeys and aligning technology solutions to customer experience outcomes.
• Ability to connect business capabilities and system interactions to customer journeys, such as through journey mapping frameworks or E2EUX concepts.
• Must not require employer sponsorship now or in the future.

Nice To Haves

• Eight or more years of experience in systems engineering, solution architecture, or technical business management.
• Experience evaluating and implementing emerging technologies, such as AI/GenAI, automation, and digital platforms.
• A degree in Engineering, Information Systems, or a related technical field.

Responsibilities

• Perform end-to-end solution design across capabilities, applications, and organizational boundaries to ensure cohesive, high-quality, scalable architecture.
• Use enterprise repositories, such as Sparx, capability maps, and knowledge platforms, to understand dependencies and assess upstream and downstream impacts.
• Engage business, product, technology, and operational teams to clarify capability needs, system impacts, and business priorities, aligning closely with Business Architects, Product teams, and System Architects.
• Facilitate cross-functional discussions that connect strategic outcomes with implementation teams, using capability models and value-stream insights.
• Ensure solutions align to the Target Architecture and contribute to long-term sustainability and reduced implementation cost.
• Identify and manage technical debt and ensure architectural decisions comply with standards, patterns, and domain roadmaps.
• Use AI-driven analysis to accelerate solutioning, reduce repetitive tasks, and identify impacted product teams early; validate AI results and integrate them into solution workflows.
• Work with Enterprise Architecture to map solutions to business capabilities, stakeholder needs, and value flows across domains, including capability modeling, reliability considerations, and stakeholder mapping.
• Provide insight for prioritization and strategic planning based on capability health, performance gaps, or ecosystem impacts.
• Lead customer journey mapping initiatives and translate journeys into system interactions, capabilities, and solution designs.
• Embed resiliency, observability, and performance engineering into solution designs.
• Ensure systems meet high availability, disaster recovery, and scalability requirements.
• Support Agile and DevOps teams in implementing architecture solutions.
• Provide technical leadership throughout the delivery lifecycle and ensure alignment to the architecture vision.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
• Paid parental leave
• Paid caregiver leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption reimbursement
• Short-term and long-term disability benefits
• Life and accidental death insurance
• Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal
• Employee Assistance Programs (EAP)
• Employee wellness programs
• Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed