Lead Solution Architecture - System Reliability

AT&T • Atlanta, GA

20h • Onsite

About The Position

AT&T is hiring a Lead Solution Architecture professional for its Business Architecture practice. This high-impact, cross-functional role combines technical system design, business capability alignment, and AI-enabled analysis. The position involves discovery, design, governance, stakeholder communication, and ongoing architectural oversight to ensure technology solutions support AT&T’s strategic and operational goals.

The role designs end-to-end solutions across capabilities, applications, and organizational boundaries; uses enterprise repositories to assess dependencies and impacts; and collaborates with business, product, technology, operational, Business Architecture, and System Architecture teams. It supports alignment with Target Architecture, manages technical debt, and ensures decisions comply with standards, patterns, and domain roadmaps. The architect also uses and validates AI-driven analysis, contributes to capability and value-stream planning, maps customer journeys to system interactions and solution designs, and embeds resiliency, observability, performance, availability, disaster recovery, and scalability into designs.

The position provides technical leadership throughout delivery and supports Agile and DevOps teams implementing architecture solutions. It is a regular, full-time office role requiring presence at the Atlanta location at least five days per week. No relocation is offered, and AT&T will not hire applicants who require employer sponsorship now or in the future.

Requirements

• At least 5 years of experience in systems engineering, solution architecture, or a technical business management role.
• Excellent communication, presentation, and stakeholder-management skills.
• Strong problem-solving and analytical abilities.
• Experience with cloud computing.
• Experience with SQL, data mapping, APIs, SFTP, and HTTP(S) protocols.
• Experience with Agile project management tools such as Jira or Azure DevOps.
• Experience as a Product Owner, Business Analyst, or in a similar role in an Agile environment.
• Ability to translate business needs into technical requirements.
• Ability to prioritize tasks and manage time effectively in a fast-paced setting.
• Expertise in business capability modeling, value-stream mapping, and process modeling.
• Strong working knowledge of Agile methodologies, including Scrum, SAFe, and Kanban.
• Experience mapping and optimizing end-to-end customer journeys and aligning technology solutions with customer-experience outcomes.
• Ability to connect business capabilities and system interactions to customer journeys, using journey-mapping frameworks or E2EUX concepts.
• Must be able to work from the office at least five days per week at the posted location.
• Must not require employer sponsorship now or in the future.

Nice To Haves

• Eight or more years of experience in systems engineering, solution architecture, or a technical business management role.
• Experience evaluating and implementing emerging technologies, such as AI/GenAI, automation, or digital platforms.
• A degree in Engineering, Information Systems, or a related technical field.

Responsibilities

• Perform end-to-end solution design across capabilities, applications, and organizational boundaries to deliver cohesive, high-quality, scalable architecture.
• Use enterprise repositories, capability maps, and knowledge platforms to understand dependencies and assess upstream and downstream impacts.
• Engage business, product, technology, and operational stakeholders to clarify capability needs, system impacts, and business priorities.
• Facilitate cross-functional discussions that connect strategic outcomes with implementation teams, using capability models and value-stream insights.
• Ensure solutions align with Target Architecture and contribute to long-term sustainability and reduced implementation costs.
• Identify and manage technical debt and ensure architectural decisions comply with standards, patterns, and domain roadmaps.
• Use AI-driven analysis to accelerate solutioning, reduce repetitive tasks, and identify impacted product teams; validate AI results and integrate them into solution workflows.
• Work with Enterprise Architecture to map solutions to business capabilities, stakeholder needs, and value flows across domains.
• Provide insight for prioritization and strategic planning based on capability health, performance gaps, and ecosystem impacts.
• Lead customer journey mapping initiatives and translate journeys into system interactions, capabilities, and solution designs.
• Embed resiliency, observability, and performance engineering into solution designs.
• Ensure systems meet high-availability, disaster-recovery, and scalability requirements.
• Support Agile and DevOps teams in implementing architecture solutions.
• Provide technical leadership throughout the delivery lifecycle and ensure alignment with the architecture vision.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays, including at least 23 vacation days per year and 9 company-designated holidays, based on date of hire
• Paid parental leave
• Paid caregiver leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption reimbursement
• Short- and long-term disability benefits
• Life and accidental death insurance
• Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal
• Employee Assistance Programs (EAP)
• Employee wellness programs
• Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed