Lead Solution Architect
About The Position
The Lead Solution Architect combines deep technical expertise, customer focus, and strong storytelling to help enterprise customers understand how Optimizely’s AI platform—including generative AI, intelligent agents, and automation—can transform marketing workflows, improve productivity, and drive measurable business outcomes. Working closely with Sales, the role owns the technical design of solutions while articulating their commercial value. This is a strategic role with opportunities to shape Optimizely’s AI go-to-market story, influence how its AI capabilities are positioned and demonstrated, and develop new ways to engage customers around emerging AI use cases. The role also works cross-functionally with Product and Engineering to bring customer feedback and emerging use cases into the product roadmap.
Requirements
- Proven experience in pre-sales, solution architecture, sales engineering, or technical consulting.
- Strong understanding of AI and its practical application in enterprise environments.
- Experience with technologies such as generative AI, LLMs, AI agents, automation, APIs, and integrations.
- Strong understanding of MarTech or adjacent categories such as DXP, CMS, experimentation, data, or personalisation.
- Excellent discovery, presentation, and storytelling skills.
- Ability to explain complex technical and AI concepts to technical and non-technical audiences.
- Commercial mindset and ability to connect technology to customer value and business outcomes.
- Comfort engaging senior enterprise stakeholders across Marketing, Digital, IT, and AI.
- Growth mindset and willingness to experiment, learn quickly, and work in an evolving AI environment.
- Self-directed and collaborative, with comfort helping define new approaches to AI-led pre-sales and go-to-market.
Nice To Haves
- Master of Science or Master of Business Administration, or equivalent work experience.
- Computer Science background.
Responsibilities
- Lead strategic discovery to understand customer challenges, business objectives, and AI opportunities.
- Design and communicate AI-led solution architectures that address complex customer requirements.
- Deliver demonstrations of Optimizely’s AI, agentic, and marketing technology capabilities.
- Translate complex AI concepts into clear, commercially relevant customer stories.
- Partner with Account Executives to shape technical strategy throughout the sales cycle.
- Engage senior Marketing, Digital, IT, Data, and AI stakeholders.
- Connect AI capabilities to measurable business outcomes, including productivity, automation, content creation, and experimentation.
- Help evolve Optimizely’s AI go-to-market strategy, messaging, demonstrations, and solution frameworks.
- Stay current with developments in generative AI, LLMs, AI agents, orchestration, RAG, and enterprise AI.
- Work with Product and Engineering to bring customer feedback and emerging use cases into the product roadmap.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
