Lead Software Engineer - Platform Services

Salesforce•Indianapolis, IN

10d•$172,500 - $285,800

About The Position

Salesforce is seeking a Lead Software Engineer for its Platform Services team within the Digital Marketing Technology organization. This role is crucial in shaping the architecture and evolution of a unified digital platform that powers personalized, intelligent, and scalable experiences across Salesforce.com and the broader Trailblazer ecosystem. The Lead Software Engineer will provide hands-on technical leadership in architecture, platform innovation, and large-scale distributed systems, collaborating with engineering, product, architecture, and platform teams to design and build scalable cloud-native services. This is an individual contributor role focused on solving complex technical challenges, mentoring engineers, and elevating engineering standards.

Requirements

Strong technical leader with deep experience building and scaling distributed systems
Hands-on engineer passionate about solving complex platform and architecture challenges
Experience working within modern digital, marketing technology, or customer identity ecosystems
Strong collaborator who can influence technical direction across organizations
Engineer who effectively leverages AI-assisted development tools to improve engineering productivity and accelerate software delivery
Passion for building scalable, reliable, and secure customer-facing systems
8+ years of professional software development experience in designing, building, scaling, and maintaining large-scale, highly performant, and resilient production services.
Bachelor’s or master’s degree in computer science or related technical subject area or equivalent combination of education and experience.
Experience in microservices architecture, domain driven design, and RESTful and GraphQL API's.
Experience building high-scale microservices on AWS (preferred), GCP, or other public cloud substrates.
Experience with AWS components like API Gateway, Lambdas, SNS, SQS, ElastiCache, AppSync etc and NoSQL databases like DynamoDB, Graph databases (Neo4j, Neptune, etc), and Data streams (Kafka, Kinesis, etc)
Experience developing back-end software using JavaScript or TypeScript and runtimes like Node.js (preferred)
Experience with web security, including JWT lifecycle management, CORS, CSP, and XSS prevention.
AI fluency and Proven experience using AI coding assistants (Cursor, Windsurf , Codex etc) to accelerate the SDLC (Software Development Life Cycle)
Experience in test-driven development and testing frameworks like Jest, Playwright, etc.
Experience in Service orchestration using tools like Terraform (preferred).
Experience in Consumer/B2C identity package implementations such as Okta /Auth0 and Identity protocols like OAuth 2.0, OpenID Connect etc (preferred).
Strong verbal and written communication skills.

Responsibilities

Lead the architecture and design of scalable, secure, and resilient platform services
Drive technical strategy and influence architectural decisions across multiple engineering teams
Partner with Product and Engineering leadership to shape technical roadmaps aligned with business goals
Design and deliver high-scale distributed systems and APIs supporting Salesforce’s global digital experiences
Champion engineering excellence through best practices in system design, testing, observability, scalability, and operational maturity
Drive innovation in Agile development, DevOps, CI/CD, and cloud-native engineering practices
Evaluate and adopt modern technologies and AI-assisted engineering workflows that improve developer productivity and software quality
Mentor and coach engineers while fostering a culture of ownership, collaboration, and continuous improvement
Help evolve platform capabilities that enable dynamic and personalized customer experiences globally