Lead Social Services Worker (8859)

THE SALVATION ARMY A GEORGIA CORP•Stuart, FL

11d•$17 - $20•Onsite

About The Position

The Lead Social Services Worker serves as a lead worker, supervising and participating in the provision of social service assistance to eligible clients. Assistance may include food, lodging, clothing, furniture, and financial aid. The role interviews clients to determine their needs and eligibility, prepares accurate and complete client records, refers clients to community agencies, maintains effective working relationships with those agencies, and ensures compliance with program policies and procedures. The position also processes assistance requests and related paperwork, helps clients with Food Stamps, Medicaid, and ACCESS applications, maintains client records and follow-up documentation, manages food pantry inventory and compliance, and coordinates Food Bank orders and monthly reporting. The position is located at 3629 S. US Hwy. 1, Fort Pierce, Florida, and is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

High school diploma or equivalent.
Two years of experience coordinating or managing work in an office environment, preferably in Social Services, or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
Valid Florida driver's license.
Ability to meet attendance requirements.
Ability to read, write, and communicate effectively in English.
Ability to operate and answer a telephone.
Ability to perform basic mathematical calculations.

Responsibilities

Supervise and participate in providing social service assistance to eligible clients, including food, lodging, clothing, furniture, and financial assistance.
Interview clients to determine their needs and eligibility for services.
Assess client needs and eligibility and provide referrals as needed.
Process client assistance requests and related paperwork.
Assist clients with Food Stamps, Medicaid, and ACCESS applications.
Prepare and maintain accurate client records and follow-up documentation.
Refer clients to community agencies and maintain effective working relationships with them.
Manage food pantry inventory and storage and ensure compliance.
Coordinate Food Bank orders and monthly reporting.
Ensure compliance with program policies and procedures.