Lead Shuttle Driver (WAIKOLOA)

Elite Parking Services • Waikoloa Village, HI

3d

About The Position

We are seeking a dynamic and responsible Lead Shuttle Driver to oversee daily transportation operations and ensure safe, efficient, and reliable shuttle services. The role leads a team of drivers, coordinates schedules, and upholds safety and customer-service standards. The Lead Shuttle Driver uses expertise in vehicle operation, traffic laws, and transportation safety regulations to support the shuttle program and provide a positive passenger experience.

Requirements

• Proven experience in paratransit services, shuttle driving, or delivery driving, with a focus on passenger safety.
• Excellent communication skills for coordinating drivers and interacting with passengers.
• Ability to perform thorough vehicle inspections and proactively identify maintenance needs.
• Demonstrated defensive driving skills and a clean driving record.
• Knowledge of two-way radios for driver communication.
• Ability to handle emergency situations calmly and efficiently.

Nice To Haves

• Experience driving in adverse weather conditions.
• Experience supervising or leading a team of drivers in a fast-paced environment.

Responsibilities

• Supervise shuttle drivers to ensure adherence to safety protocols, traffic laws, and company policies.
• Coordinate daily shuttle schedules, routes, and driver assignments to optimize service efficiency.
• Conduct vehicle inspections before and after shifts to verify mechanical condition and safety compliance.
• Lead driver training sessions on defensive driving techniques, passenger assistance, and vehicle maintenance procedures.
• Communicate with drivers via two-way radios to manage route updates and safety alerts.
• Assist passengers with special needs or mobility challenges and help provide a welcoming, accessible environment.
• Monitor driving in adverse weather conditions and guide drivers on safe operation in challenging circumstances.
• Maintain accurate records of vehicle inspections, incident reports, and shift logs for compliance purposes.
• Address passenger inquiries professionally and courteously to foster a customer-focused atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed