Lead, Shipping & Fulfillment
About The Position
Hims & Hers is seeking a highly skilled and motivated Shipping Lead to oversee the company’s shipping operations. The role is responsible for ensuring orders are processed accurately and shipped on time, coordinating with the warehouse team to maintain accurate inventory, managing shipping schedules and documentation, and partnering with customer service to resolve shipping-related issues. The Shipping Lead will evaluate and improve shipping processes to increase efficiency and reduce costs, while ensuring compliance with applicable shipping regulations and laws. The role involves working with Hazardous Drugs (HD) and wearing required personal protective equipment while handling them. Medical approval is required to wear respiratory protection, including negative or positive pressure respirators. Physical exertion includes walking, standing, squatting, bending, and lifting during shifts of up to twelve hours. Associates must understand the potential reproductive, carcinogenic, and other risks associated with handling certain hazardous drugs.
Requirements
- High school diploma or equivalent.
- 1–3 years of experience in shipping and fulfillment.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and meet tight deadlines.
- Knowledge of shipping regulations and laws.
- Medical approval to wear respiratory protection, including negative or positive pressure respirators.
- Ability to meet the physical demands of the position, including lifting up to 50 pounds.
- Willingness to confirm understanding of the potential risks of handling hazardous drugs.
Responsibilities
- Oversee the company’s shipping operations.
- Ensure all orders are processed accurately and on time.
- Coordinate with the warehouse team to ensure inventory levels are accurate.
- Manage the shipping schedule to ensure orders are shipped in a timely manner.
- Ensure shipping documentation is accurate and up to date.
- Work with customer service to resolve shipping-related issues.
- Evaluate and improve shipping processes to increase efficiency and reduce costs.
- Ensure compliance with shipping regulations and laws.
Benefits
- Competitive salary.
- Comprehensive health benefits, including medical, dental, and vision.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
