Lead ServiceNow Developer

LIGHTFEATHER IO LLC

1d•$120,000 - $140,000•Remote

About The Position

LightFeather is seeking a ServiceNow Developer to support federal clients using modern web technologies. The role builds custom, high-code solutions that improve user experiences and system integration across enterprise environments. The successful candidate will help design, configure, develop, and implement baseline and custom ServiceNow applications and enhancements, provide architectural input, and maintain platform stability by following appropriate design and development standards. This is a client-facing role in a fast-paced setting, supporting multiple instances and domains and working with internal and external customers. The position is fully remote with EST hours and is full-time. The annual salary is $120,000–$140,000, based on experience. U.S. citizenship is required because of federal contract requirements, and the role requires the ability to obtain and maintain a Secret-level security clearance.

Requirements

At least 5 years of experience as a ServiceNow Developer.
Strong familiarity and working knowledge of ServiceNow tools, including Service Catalog, Service Portal, Reports, Incident, and Knowledge Base.
Ability to communicate and listen effectively with business and technical colleagues at all levels, with good self-awareness.
Demonstrated development skills independent of the ServiceNow platform, with analytical and problem-solving ability.
Competency in IT Service Management, Asset and Configuration Management, ITIL/ITSM, and PMP/PRINCE2 practices.
Experience working on project teams that use Agile/Scrum.
Experience with system/software engineering lifecycle principles; translating requirements into functional and technical solutions; application implementation and support; and enterprise monitoring.
Experience working with large data sets and performing data analysis/modeling to inform management decisions.
U.S. citizenship is required.
Ability to obtain and maintain a Secret-level security clearance.

Nice To Haves

ServiceNow CAD (Certified Application Developer).

Responsibilities

Work independently and as a technical team member.
Work in multiple instances and domains, supporting internal and external customers.
Use Agile/Scrum methodology to manage development work.
Advise functional and administration teams on ServiceNow design, development, and overall best practices.
Collaborate with business, systems, and technology partners in business analysis meetings to develop business and systems requirements.
Design and develop requested enhancements to existing ServiceNow applications.
Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, and related components.
Facilitate and support the rollout of new applications and enhancements in ServiceNow.
Analyze system performance issues and identify performance enhancements.