Lead ServiceNow Developer

Chenega Corp • St Louis, MO

22h • Onsite

About The Position

Chenega Agile Real-Time Solutions (CARS) is seeking a highly skilled ServiceNow Developer to serve as a senior technical leader responsible for architecting, developing, and advancing enterprise capabilities on the ServiceNow platform. The ServiceNow Developer will design and implement scalable platform solutions that leverage automation, predictive analytics, and workflow orchestration to enhance operational efficiency and mission performance. The position works closely with architects, engineers, and mission stakeholders to translate complex operational requirements into modern digital workflows and automated service capabilities. In addition to hands-on development, the role will lead a team of developers. The Lead ServiceNow Developer ensures all development complies with enterprise architecture, cybersecurity, and platform governance standards. Participate actively in Agile ceremonies (Sprint Planning, Stand-ups, Retrospectives) and provide accurate technical estimates. support platform innovation initiatives The Lead ServiceNow Developer will mentor junior developers, collaborate across engineering teams, and serve as the senior escalation point for complex technical challenges.

Requirements

• High school diploma or GED equivalent and relevant experience: 8+ years of experience in ServiceNow Platform development
• 3+ years of experience in ITSM development
• Experience in Agile development practices
• ServiceNow CSA Certification
• Active Top-Secret clearance with ability to obtain SCI/CI poly
• Successfully pass background and drug screening

Nice To Haves

• Certified Technical Architect (CTA) is preferred
• Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or related field
• Experience supporting enterprise IT modernization initiatives within federal or defense environments
• Experience with enterprise integration technologies including REST APIs, microservices, and automation frameworks
• Experience supporting large-scale enterprise IT environments

Responsibilities

• Lead hands-on development within the ServiceNow platform including client scripts, business rules, UI actions, UI policies, data policies, workflow automation, Flow Designer, Integration Hub spokes, Script Includes, catalog items, Service Portal widgets, UI pages, and event/alert rules.
• Design and implement integrations between ServiceNow and external enterprise systems, monitoring tools, and operational platforms using REST, SOAP, APIs, and integration frameworks.
• Coordinate with team working AI Initiatives to support predictive operations, automated incident/case response, and intelligent service management.
• Collaborate with platform architects and engineering teams to integrate machine learning services, analytics platforms, and intelligent decision engines into ServiceNow workflows.
• Develop solutions that leverage ServiceNow features and automation capabilities to enhance operational awareness, reduce manual intervention, and improve service delivery efficiency.
• Support initiatives involving data-driven insights, predictive service monitoring, and intelligent operational dashboards.
• Ensure all development activities adhere to enterprise architecture, cybersecurity requirements, and platform governance standards.
• Work closely with product owners, business stakeholders, and engineering teams to analyze requirements and translate them into scalable technical solutions.
• Participate in Agile ceremonies including sprint planning, backlog refinement, stand-ups, sprint reviews, and retrospectives.
• Provide technical estimates and solution designs to support product roadmap planning and program execution.
• Other duties as assigned.

Benefits

• professional development is embedded in their employer’s core culture
• opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world
• on-the-job learning experiences
• formal development programs
• well-being programs
• education
• giving
• skill-based volunteerism
• leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED