Lead Service Sales Engineer
About The Position
Eaton’s North American Sales Division is currently seeking a Lead Service Sales Engineer to join its team. This position is located in Sandston, VA. This exciting opportunity provides the ability to sell electrical services solutions while managing customer relationships and delivering technical expertise. It offers exposure to multiple market segments and collaboration with internal teams to drive growth. The primary function of the Senior Service Sales Engineer is to sell Eaton’s electrical services offerings to industrial, utility, commercial, data center and institutional customers in the targeted market areas. In doing so, the Senior Sales Engineer will manage the customer relationship, providing sales support and technical expertise to distributors, end users, contractors and specifiers. One will also build relationships with Eaton’s internal operations, general sales force, industrial sales force and product lines to support customers and grow sales. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.
Requirements
- Bachelor’s degree with 5 years in a technical or commercial field, Associates degree with 7 years in a technical or commercial field, or a high school diploma with 9 years in the technical or commercial field will be considered.
- Possess and maintain a valid & unrestricted driver’s license
- Candidates must currently reside within 50 miles of Sandston, VA. Active-Duty Military Service member candidates are exempt from the geographical area limitation
- Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
- This position requires access to export-controlled information. To conform to U.S. government export regulations applicable to that information, an applicant must be a U.S. person defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158.
- Possess excellent communication skills
- Knowledge of key customers and ability to grow relationships at those customers in multiple levels of the organization
- Ability to assess customer needs, provide clear, competitive quotations and overcome customer objections to win and grow the business
- Demonstrates understanding of market trends, industry issues and knowledge of competitors
- Ability to leverage support personnel to meet customer needs and work cross functionally in the organization to serve customers
- Knowledge of Eaton electrical product and service capabilities and ability to solution sell to meet customer needs
- Effective implementation of Eaton’s internal sales process
- Effective inclusion, interpersonal and teamwork skills
- Time management, presentation and planning skills
Nice To Haves
- Bachelor’s degree in Engineering
- Previous electrical (or relevant) sales experience
- Previous services experience
Responsibilities
- Consult with customers in different market verticals and provide solutions to their electrical problems and pain points
- Maintain regional responsibility for all services orders and opportunity activity across Eaton’s market segments
- Train and empower channel partners and manufacturing agents to sell services to end customers and contractors
- Be a subject matter expert on the services offerings, support and coach the organization in your region on selling services
- Act as the voice of the customer to Eaton’s services operations and marketing teams, ensuring high customer service and satisfaction
- Collect, analyze and utilize market intelligence regarding competitive products, customer needs, preferences and buying habits
- Prepare and present quotations to customers with the assistance of our technical application support team
- Deploy market-based growth strategies to ensure sustained success of Eaton’s services product lines
Benefits
- Health and Welfare benefits
- Retirement benefits
- Programs that provide for paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
