Lead Sales Engineer

Bridgehead IT, LLC • San Antonio, TX

4d

About The Position

Bridgehead IT is seeking a Lead Sales Engineer to head their Sales Engineering department. This role is the primary technical lead in the pre-sales process, requiring extensive hands-on IT experience and broad technical knowledge in infrastructure, cloud, networking, systems administration, and cybersecurity. The ideal candidate will be a builder and operator capable of establishing structure, ensuring accountability, maintaining delivery quality, and accurately scoping, positioning, and ensuring the profitability of solutions. This is a high-impact position that influences win rates, deal velocity, customer outcomes, and the sales-to-implementation transition. The role also involves contributing to the growth and scaling of the Sales Engineering team by developing foundational processes and culture.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field; or 5+ years of equivalent hands-on experience in a technical sales or solutions engineering role.
• Proven experience in IT solution engineering, pre-sales, or systems integration within a managed services or technology solutions environment.
• Demonstrated experience developing Statements of Work (SOWs), technical proposals, and solution documentation.
• Strong understanding of enterprise IT environments including networking, server infrastructure, cloud platforms (Microsoft Azure, M365), endpoint management, and cybersecurity.
• Proficiency with Microsoft technologies including Microsoft 365, Azure, Teams, and SharePoint.
• Experience working directly with sales teams and contributing to revenue-generating activities.
• Familiarity with ConnectWise or similar PSA platforms.
• Exceptional verbal and written communication skills, with the ability to present confidently to executives, technical teams, and mixed audiences.
• Strong consultative selling skills with the ability to ask the right discovery questions and translate needs into technical solutions.
• Ability to manage multiple concurrent opportunities and deadlines in a fast-paced, client-driven environment.
• High attention to detail in technical scoping, pricing, and documentation accuracy.
• Collaborative team player who thrives working across Sales, TAMs, Project Management, and Service Delivery departments.
• Self-motivated with strong organizational skills and the ability to work independently when needed.
• Professional presence with the ability to represent Bridgehead IT as a credible technical expert in client-facing settings.

Nice To Haves

• Experience with proprietary sales engineering or quoting tools is a plus.
• Microsoft Certified: Azure Administrator Associate (AZ-104)
• Microsoft 365 Certified: Enterprise Administrator Expert
• CompTIA Network+ or Security+
• Cisco CCNA or equivalent networking credential
• ITIL Foundation (preferred but not required)

Responsibilities

• Partner with sales reps and TAMs throughout the pre-sales process, including discovery, needs assessments, proposals, SOW creation, client sign-off, RFP responses, and quote finalization.
• Create clear and accurate Statements of Work (SOWs) and technical documentation using internal resources, ensuring consistency and quality.
• Maintain alignment between Sales Engineering standards and Bridgehead IT’s services, products, and vendor partnerships for accurate and competitive positioning.
• Design tailored IT solutions across hardware, software, networking, cloud, and managed services that align with client business needs, technical requirements, and operational goals.
• Clearly define project scope, assumptions, and dependencies, while identifying and mitigating potential risks.
• Validate solution feasibility, delivery readiness, and profitability in collaboration with account management and implementation teams.
• Serve as a trusted technical advisor in client meetings, potentially leading technical presentations, Q&A sessions, and relationship-building.
• Stay current on vendor/product offerings and translate complex concepts into compelling language for all stakeholders.
• Actively participate in team strategy sessions with Sales and Engineering teams.
• Track pre-sales activities and pipeline to help convert conversations into opportunities.
• Support team growth by developing Sales Engineering processes for training and implementing process improvements for effective onboarding of new team members.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior