Lead Server

The Mather in Evanston • Evanston, IL

3h • $22 - $24 • Onsite

About The Position

We are seeking a Lead Server to provide pleasurable dining experiences by ensuring professional, timely, food and beverage service to residents, family members, guests, and/or staff according to established dining standards. Assist restaurant management in overseeing all aspects of dining service operation and sanitation. The successful candidate will be able to multitask, problem solve and work closely with others. This position is full-time: weeknight, weekend, and holiday availability required.

Requirements

• Effective interaction and communication skills; team player.
• Prior service experience in dining environment.
• Demonstrated leadership abilities and ability to deliver consistent, quality food and beverage service.
• Minimum 3 years of prior serving experience.
• English language proficiency.
• Prior supervisory experience.

Responsibilities

• Assists restaurant management, oversees dining staff and operations to ensure that standards are being met and resident satisfaction is achieved.
• Assures accuracy of food orders and serves food and beverages in a safe, sanitary, timely manner.
• Inspects dining areas and workstations prior to and following each meal period to ensure that server and utility duties are completed to provide a clean, sanitary and safe working environment according to Mather standards.
• Completes related tasks and side work as assigned.
• Checks out servers and server assistants to ensure all end of shift duties are completed prior to staff leaving.
• Consistently communicates resident and customer concerns to assistant management and/or management.
• Assists in maintaining and achieving departmental sanitation standards.
• Maintains a friendly and welcoming atmosphere.
• Performs server duties, including greeting tables, taking and placing accurate orders to the kitchen, suggesting food and beverage offerings, and closing checks in a timely manner.
• Identifies areas for improvement, proposes possible solutions, and participates in data collection and process changes as part of the Quality Assurance Process Improvement process.

Benefits

• A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
• A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
• Convenient, subsidized parking (or public transportation for certain locations)
• Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.
• Medical, dental, and vision plans
• Paid Parental Leave
• Adoption Assistance Reimbursement
• Tuition reimbursement for continuing education
• Extended illness benefits
• Employee wellness programs
• Short- and long-term disability insurance
• Life insurance - free to all team members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed