Lead Server/Bartender
Barrel One Collective•Boston, MA
•Onsite
About The Position
Harpoon Brewery is seeking a Lead Server/Bartender to join their front-of-house team in Boston. This role is ideal for individuals passionate about craft beer, hospitality, and creating memorable guest experiences. The Lead Server/Bartender will support daily operations, mentor teammates, and contribute to the energetic and welcoming atmosphere of the brewery. This position is for someone who thrives in fast-paced environments and enjoys leading by example.
Requirements
- Must be at least 21 years old
- TIPS certified or willing to obtain certification upon hire
- 1–2 years of restaurant, bar, brewery, or hospitality experience required
- Strong communication and guest service skills
- Ability to multitask and stay composed in a high-volume environment
- Passion for hospitality, teamwork, and craft beer culture
Nice To Haves
- Previous shift lead or team leadership experience is a plus
Responsibilities
- Deliver Exceptional Guest Experiences
- Welcome guests with genuine hospitality and guide them through our food, beer, and merchandise offerings
- Take food and beverage orders accurately using Toast POS
- Deliver food and drinks efficiently while maintaining presentation and service standards
- Make thoughtful recommendations on beer styles, pairings, and seasonal offerings
- Share the Harpoon story and brewery culture with guests
- Anticipate guest needs and resolve concerns professionally and positively
- Lead & Support the Front-of-House Team
- Act as a shift lead during service while supporting smooth daily operations
- Assist with opening and closing procedures
- Help train and mentor new team members
- Lead by example during busy service periods with a calm and positive approach
- Support communication between FOH staff and management
- Contribute to a strong team culture rooted in respect, accountability, and hospitality
- Support Operations & Retail
- Maintain a clean, organized, and stocked service environment
- Handle cash and credit card transactions accurately
- Assist with inventory awareness and operational readiness
- Support private events and special activations as needed
- Assist with beer-to-go and merchandise sales
- Stay knowledgeable about promotions, seasonal beers, and brewery events
Benefits
- Opportunities for growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
