Lead Senior Program Manager, Infrastructure

Google•Sunnyvale, CA

5d•$188,000 - $274,000

About The Position

As a Program Manager at Google, you will lead complex, multidisciplinary projects from start to finish, working with stakeholders to plan requirements, manage schedules, identify risks, and communicate with cross-functional partners. Projects may span offices and time zones. The AI and Infrastructure team delivers AI and infrastructure at scale, efficiency, reliability, and velocity for Google customers, employees, and users worldwide. In this role, you will lead spares inventory modeling, replenishment policies, RMA operations, and supply availability for Google's global first-party and third-party TPU machine learning fleet. You will coordinate planning across TPU Hardware Engineering, Logistics, Fleet Maintenance Operations, Supply teams, and Finance; guide daily team execution; and lead forecasting, spares allocation, replenishment, and RMA process improvements. You will manage and develop a team of eight program managers and supply chain specialists located in Sunnyvale, Atlanta, and Taipei.

Requirements

Bachelor's degree or equivalent practical experience.
8 years of experience in program or project management.
8 years of experience managing programs and processes across distributed systems.
5 years of experience in a leadership role.

Nice To Haves

Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations Research, Business, or equivalent practical experience.
8 years of experience managing cross-functional or cross-team projects.
8 years of experience in supply chain planning, inventory modeling, hardware operations, or logistics within high-tech, semiconductor, or enterprise cloud infrastructure environments.
Experience directly managing and developing a team of program managers or supply chain professionals across distributed global offices.
Demonstrated experience overseeing end-to-end supply chain planning strategies spanning forecasting, inventory positioning, and fulfillment.
Experience in spares and RMA operations or technical maintenance supply chains.

Responsibilities

Lead spares inventory modeling, replenishment policies, return merchandise authorization (RMA) operations, and supply availability for Google's first-party and third-party global TPU machine learning fleet.
Drive daily team execution by ranking planning work, triaging inventory shortages and exceptions, tracking fill rates and RMA cycle times, and managing handoffs across global time zones.
Serve as the unified point of contact representing TPU FRU planning across TPU Hardware Engineering, Logistics, Fleet Maintenance Operations, Supply teams (ISM), and Finance.
Lead execution for Project Bloom, including automated forecasting, spares allocation, and replenishment for ML pod offerings.
Scale RMA processes toward a 30-day end-to-end cycle time target and ensure spares and repair pipeline readiness for next-generation ML deployments.
Manage, coach, and support a team of eight program managers and supply chain specialists across Sunnyvale, Atlanta, and Taipei.
Own talent development, performance management, hiring, and team engagement.