Lead Security Officer

Hollywood Casino St. Louis•Maryland Heights, MO
•Onsite

About The Position

The Lead Security Officer safeguards Hollywood Casino St. Louis assets and supports security operations across the property. The role includes patrolling the exterior and parking garage on foot and by patrol vehicle, overseeing outdoor events for security and traffic concerns, enforcing Missouri Gaming Commission regulations and the System of Internal Controls, and preparing security incident reports. The Lead Security Officer also trains and schedules Security personnel, assists supervisors with minor personnel issues, escorts gaming chips, tokens, and cash of $500 or more, transports drop boxes, helps Main Bankers move locked NRT carts, administers minor first aid, and supports guest relations. The position requires standing and actively moving throughout the shift, helping guests, and lifting or moving up to 40 pounds. Applicants must be at least 21 years old, able to work Friday, Saturday, and Sunday, able to run on level surfaces and stairs, and able to obtain and maintain a valid gaming license. CPR certification and AED training will be provided. The starting pay is $18 per hour, and the shift varies.

Requirements

  • Must be at least 21 years of age.
  • Must be able to work Friday, Saturday, and Sunday.
  • Must be able to obtain and maintain a valid gaming license.
  • Ability to run on level surfaces and up and down stairs.
  • Ability to write clear, accurate, and concise reports.
  • Must be able to stand and actively move throughout the shift.
  • Must be able to lift and/or move up to 40 pounds.

Responsibilities

  • Patrol the exterior of the property, including the parking garage, on foot and in a patrol vehicle.
  • Oversee high-volume outdoor events for security and traffic concerns.
  • Safeguard and protect Hollywood Casino St. Louis assets.
  • Enforce Missouri Gaming Commission regulations, including the System of Internal Controls.
  • Prepare security incident reports.
  • Train and schedule Security personnel.
  • Escort gaming chips, tokens, and cash of $500 or more.
  • Collect and transport drop boxes to the storage area.
  • Administer minor first aid when required.
  • Provide guest relations and assist guests with their needs.
  • Report improper, illegal, or suspected improper or illegal acts by a Hollywood Casino St. Louis employee to the Security Assistant Shift Manager.
  • Assist Main Bankers in pushing locked NRT carts when replenishing self-redemption machines.
  • Act as a leader and assist supervisors with minor problems concerning Security Officers.

Benefits

  • Day-one medical coverage.
  • 401(k) matching.
  • Annual performance bonus.
  • Paid time off that increases with length of employment, according to local policy.
  • Day-one medical, dental, and vision benefits.
  • Uber benefit for nearby metro stops.
  • Recognition programs with cash rewards, gift cards, and more.
  • Tuition reimbursement.
  • Lindenwood University discounts.
  • Diversity scholarship for team members' children.
  • Wellness programs supporting financial, physical, and mental well-being.
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