Lead Security Officer

Granite State Gaming & Hospitality • Hampton, NH

11d

About The Position

As a Lead Security Officer, you’ll monitor and coordinate casino security operations to maintain a safe and secure environment. You’ll assist in investigations, ensure compliance with laws and regulations, and provide guidance to Security Officers during your shift.

Requirements

• Strong communication, observation, and conflict-resolution skills
• Ability to work effectively under pressure and in crowded environments
• Physical ability to stand for extended periods, lift up to 45 lbs, and assist with detaining disorderly patrons if necessary
• Ability to recall events accurately and complete detailed documentation
• Ability to obtain and maintain a Gaming license
• Must pass a background check and drug screening
• Flexible schedule required, including nights, weekends, and holidays

Responsibilities

• Provide exceptional customer service to guests and team members
• Monitor casino floor activity and coordinate all security operations
• Assist with investigations and complete detailed incident reports
• Enforce laws, gaming regulations, and company policies
• Prevent entry by minors or intoxicated individuals and preserve order on the premises
• Respond to emergencies, defuse volatile situations, and ensure proper notifications
• Assist in training and evaluating Security Officers
• Communicate effectively with Surveillance and report suspicious activity
• Safely operate security equipment and vehicles

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed