Lead SCM System Support Analyst

UPMC • Pittsburgh, PA

5d • Hybrid

About The Position

The Lead SCM System Support Analyst leads, plans, and executes complex supply chain and enterprise initiatives and projects for PeopleSoft, with a focus on Supply Chain modules including Order Management, Purchasing, Inventory, and Warehouse Management. The role also helps maintain and support PeopleSoft. It is a hybrid position with remote flexibility, generally worked Monday through Friday during standard daylight hours, with some evening or weekend work potentially required based on business needs.

Requirements

• Bachelor's degree in Business, Finance, Accounting, Supply Chain Management, Information Science, or a related field and 4 years of related work experience, or equivalent education and experience.
• Act 34 clearance.

Responsibilities

• Troubleshoot issues, propose feasible solutions, and follow through to resolution.
• Guide, develop, and transfer knowledge to junior team members.
• Collaborate with technical development teams and coordinate work for new implementations, functionality enhancements, application updates, and performance issues.
• Deploy innovative solutions for supply chain applications and business processes.
• Investigate system configuration options and provide functional expertise in developing solutions to business requirements; identify and recommend standard or delivered functionality where possible.
• Lead the design, build, and implementation of business system solutions using Oracle eBusiness Suite to address complex business requirements.
• Define current-state processes, document business requirements, define future-state solutions, develop functional specifications, perform system configuration, and develop and execute test plans and test scripts.
• Serve as the lead resource for challenging system or business issues and facilitate group discussion and resolution as needed.
• Develop documentation for system processes, gap analysis, and risk plans.
• Act as a liaison between business and IT communities to connect business problems with technology solutions.
• Lead system upgrade and implementation activities.
• Ensure completed technical solutions meet documented client needs through unit and application testing.

Benefits

• Competitive pay
• Tuition reimbursement
• Opportunities to grow in your career at UPMC
• UPMC states that its benefits are 20% higher in value than those of other healthcare providers in its market

What This Job Offers

• Job Type: Full-time
• Career Level: Senior